Office Clerk - Call Center -
Hartford Probate Court · Center, IN · 3 wk ago
Administrative$49k–$62k/yrFull-time
About the role
The Office Clerk position within the Superior Court Clerk’s Office Call Center is responsible for performing various clerical duties, including answering telephones, providing information regarding court procedures, routing calls, drafting and sending correspondence, maintaining resources for callers, and other related tasks.Responsibilities
- Produces typewritten and word-processed material such as court reports, correspondence, financial and statistical statements and other documents.
- Operates and receives training in operating data entry equipment.
- Processes forms and documents such as purchasing, billing and agency forms.
- May receive, record and disburse money.
- Maintains records and summaries.
- Meets and greets public visitors and performs other personal receptionist duties.
- Answers telephones, routes calls and provides information regarding agency procedures.
- Makes records of assignments and dispositions of court cases during court proceedings.
- Maintains and batches files, forms and documents.
- Prepares documents for data entry including reviewing such documents for apparent errors.
- Operates a variety of office equipment such as copiers, printers and similar equipment.
- Performs other related duties as required.
Requirements
- One year of related clerical experience involving operation of personal computer or data entry terminal.
- May be required to produce typewritten material at a rate of 40 wpm.
Qualifications
- Must be able to pass a background check.
Skills
- Excellent communication skills.
- Ability to operate a variety of office equipment.
- Basic knowledge of court procedures.