OFFICE AUTOMATION ANALYST - 76004256

Duties and Responsibilities

This position reports to the Client Services Manager within the Bureau of Service Operations and is responsible for providing account management for all access to system within the Department. This includes creating, deleting and modifying user Active Directory and Oracle accounts.

Knowledge, Skills, and Abilities

• Knowledge and experience of customer service principles.
• Excellent Verbal Communication Skills.
• Knowledge and experience working with Windows 10 and higher operating systems.
• Knowledge and experience with Microsoft Active Directory.
• Knowledge of Oracle database account administration.
• Knowledge of onboarding, transfer and separation activities involved with account maintenance.
• Knowledge of Mainframe emulation software.
• Knowledge and experience working with Oracle Account Roles.
• Ability to process information logically and solve problems independently.
• Ability to communicate effectively.
• Ability to handle multiple priorities.
• Ability to plan, organize and coordinate work assignments.
• Ability to work in a team environment.

Preferred Qualifications

Preference will be given to candidates with the following:

• Experience creating Active Directory and Oracle accounts

Job Related Requirements

The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
• Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
• The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Veterans’ Preference

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.