Office Assistant - Respite

Responsibilities

• Communicate with families and vendors via phone and email, maintaining detailed records in the database.
• Input applications into the Respite Coordination database promptly and accurately.
• Provide essential office support tasks such as faxing, scanning, and mailing.
• Direct families to The Arc Montgomery County’s website for respite applications.
• Schedule family orientations and vendor appointments, ensuring they are accurately placed on the department calendar and conference rooms are reserved as needed.
• Affirmatively ensure that database spend-down numbers and invoice numbers match to support the accuracy of monthly billing.
• Assist the Respite Supervisor with the monthly billing process and annual renewal process.

Qualifications

• A high school diploma or GED equivalency.
• One year of relevant experience (30-degree credit hours may be substituted for one year of experience).
• Basic knowledge of Microsoft Word, Outlook, and Excel.