Office Assistant- Raleigh

Job Summary

We are seeking a detail-oriented and organized Office Assistant to support our Raleigh office. This role provides clerical and administrative support and requires strong organization, professionalism, and the ability to manage multiple priorities while maintaining confidentiality and HIPAA privacy standards.

Responsibilities

• Answer phones and provide general front-office support
• File documents and maintain organized records
• Enter data accurately and in a timely manner
• Provide clerical and administrative support to the office team
• Interact professionally with persons served, employees, and other stakeholders
• Work effectively within an electronic records management system
• Protect sensitive information and follow HIPAA privacy standards
• Manage multiple tasks and meet deadlines

Qualifications

• A high school diploma or equivalent required
• At least one year of administrative or office support experience preferred
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Ability to maintain confidentiality and follow HIPAA guidelines
• Comfort using electronic records systems and standard office technology
• Strong communication and customer service skills

About the Role

This role provides clerical and administrative support and requires strong organization, professionalism, and the ability to manage multiple priorities while maintaining confidentiality and HIPAA privacy standards.

Universal MH/DD/SAS

Universal MH/DD/SAS helps individuals and families affected by mental illness, developmental disabilities, and substance use challenges achieve their full potential to live, work, and grow in the community. As a statewide, CARF-accredited human services organization, Universal provides integrated services in mental health, developmental disabilities, and substance use treatment and support. Visit us on the web at www.umhs.net.