Office Assistant Practice Based
AdventHealth · Tampa, FL · 2 days ago
Administrative$15.69–$25.1/hrFull-time
Facilities
Address: 7001 N Dale Mabry Hwy
City: Tampa
State: Florida
Postal Code: 33614
About the role
Facilitates medical record requests accurately and timely.
Assists with daily closing procedures.
Other duties as assigned.
Responsibilities
- Greets and directs patients in a friendly, welcoming, and timely manner.
- Demonstrates knowledge of department policies and procedures to assist patients appropriately.
- Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
- Consistently responds to patient requests in a timely and professional manner.
- Collections required documents such as insurance cards and photo IDs for encounters.
- Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
- Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
- Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
- Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
- Establishes patient payment plans as required by department policy.
- Processes patient referrals accurately and timely.
Requirements
N/A
Qualifications
- Education: High School Grad or Equiv
- Field Of Study: N/A
- Work Experience: 1+ years related experience
Skills
N/A
Benefits
N/A
Pay
$15.69 - $25.10
Schedule
Full time
Shift: Day