Office Assistant (part-time)

Responsibilities

1. Welcome visitors, respond to phone and in-person questions, and provide courteous front-office support.
2. Help guests locate property areas and offer clear guidance during their visit.
3. Cook up appointments and assist with arranging burial-related scheduling in collaboration with funeral homes.
4. Prepare routine documents such as customer agreements, daily work orders, and burial service paperwork.
5. Acknowledge and process payments while supporting accurate billing and recordkeeping activities.
6. Enter customer and decedent information into office databases and maintain organized physical and electronic files.
7. Sort incoming mail, assist with proofreading documents, and complete general clerical assignments as needed.
8. Keep the lobby and office presentable, restock forms and supplies, and support overall workplace readiness.
9. Track headstone deliveries and placements, then communicate with customers regarding missing markers or status updates.
10. Participate in staff meetings and provide administrative assistance to colleagues and other departments when needed.

Requirements

• Previous experience in an office support, clerical, or administrative role.
• Ability to manage data entry, filing, scheduling, and document preparation with accuracy and attention to detail.
• Comfortable handling inbound calls and assisting visitors in a courteous and compassionate manner.
• Familiarity with computer programs, CRM platforms, or office database systems.
• Experience supporting billing, payment collection, or related administrative financial tasks is preferred.
• Strong written and verbal communication skills, including the ability to proofread routine documents.
• Capable of organizing multiple priorities in a part-time, fast-paced office setting.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite.
• Basic knowledge of accounting principles.

Skills

• Customer service skills.
• Data entry and management.
• Office administration.
• Communication skills.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Access to company 401(k) plan.

Pay

$20-$25 per hour.

Schedule

Part-time position, typically 10-20 hours per week.