Office Assistant - Office of the Registrar (Part - Time)

About the role

The Office of the Registrar at James Madison University is accepting applications for an Office Assistant. The position will be a year-round part-time position working an average of 29 hours per week over the course of a calendar year.

Duties and Responsibilities

• Process college transcripts through the workflow process within our document management system.
• Provide customer service in person and through phone/email.
• Enter data into PeopleSoft Student Administration System while ensuring data integrity, confidentiality and accuracy.
• Work closely with students, faculty, staff and parents.
• Aid in updating the Transfer Credit Equivalence Guide using TES (Transfer Evaluation System).
• Perform moderately complex processes and exercise independent judgment with minimal supervision.
• Resolve problems independently, answer questions and interpret and apply policies and procedures.
• Resolve problems with a high standard for accuracy.
• Perform back-up duties for other staff as needed.
• Perform other duties as assigned.

Qualifications

• Knowledge of Microsoft Office Applications.
• Ability to handle and prioritize a large volume of work.
• Ability to maintain confidentiality of student record.
• Ability to work independently but seek advice and direction from supervisor as needed.
• Ability to serve constituents in personable and efficient manner.

Additional Considerations

• Knowledge of university and office policies and procedures.
• Knowledge of PeopleSoft Student Administration System.

Conditions of Employment

• Employment is contingent upon the successful completion of a criminal background check.
• This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.

Additional Posting Information

• E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.