Office Assistant II, Operations

Qualifications

• High School Diploma or GED equivalent
• Proficient in applied technology (Microsoft Word, Excel, Access, etc)
• Strong organizational, communication, and interpersonal skills
• Ability to prepare and receive detailed information and apply appropriate decision-making skills
• Demonstrate personal integrity and ability to maintain a high level of confidentiality
• Self-motivated, ability to handle multiple tasks, demonstrate leadership ability and work collaboratively
• Ability to provide outstanding customer service and work with diverse groups
• Bilingual proficiency (English/Spanish) required

Essential Functions

• Answer and respond to incoming calls on the Spanish line; take accurate message and route to appropriate staff
• Serve as backup for English line; monitor door and troubleshoot visitor inquiries
• Maintain office equipment and common areas, manage visitors, and provide clerical support including data preparation, copies, mailing and reports
• File, store, and scan documents; for Director of Operations
• Assist managers with interpretations and translations as needed (verbal and written)
• Assist the Director and Assistant Directors with coordinating and dispatching staff to campuses and support facilities for emergency service calls and operational needs
• Dispatch and monitor emergency work orders to ensure timely response and completion of assigned tasks
• Perform data entry and maintain accurate records for work orders, service requests, and departmental documentation
• Assist with tracking departmental supplies, equipment, and inventory to support daily operations and asset accountability
• Maintain regular and reliable attendance is an essential function of the job
• Perform additional duties and responsibilities as assigned by the Director of Operations

Working Conditions

Work with frequent interruptions, maintain emotional control under stress. Repetitive hand motions; prolonged use of computer.