Office Assistant II-Butler County YMCA

Job Responsibilities

• Answer phones, file, greet customers, and prepare documents as assigned.
• Perform reception and transcription duties as needed.
• Manage office support functions, prioritizing and coordinating work assignments; review work for accuracy.
• Cookordination, organize, and implement inpatient/outpatient schedules.
• Provide supervisory responsibilities to the medical office, including orienting and training new personnel.

Job Requirements

• High School diploma or equivalent.
• Knowledge of medical terminology.
• 3 years clerical experience.
• Able to type 60 WPM.
• Intermediate computer skills.

• Excellent Customer Service and Communication Skills.
• 2-3 years’ customer service and/or front office experience.
• Epic software trained.
• Proficient in Microsoft Office Suite.
• General understanding of medical terminology.
• Experience with therapy operations.
• Experience with scheduling insurance verification and authorization.
• The ability to be flexible and able to adapt to change.
• Data entry and attention to detail.

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With safety as our top priority, we provide an integrated system of healthcare experts committed to providing exceptional care.