Office Assistant II (49.26)

Job Functions

Performs a variety of general clerical assignments within a framework of established procedures and without close supervision, including typing, filing, and records management. Also responsible for customer service involving the general explanation of rules, policies, and procedures specific to the area of assignment.

Fills documents, maintains computerized and manual records, compiles data for general information purposes and individual requests for special reports. Handles customer service inquiries as needed, using the Customer Service Billing System. Screens and routes incoming telephone calls, addresses walk-in inquires, and schedules appointments; directs individuals to appropriate staff; provides general information or explains policies and procedures to staff and public.

Compares, processes, or maintains a variety of reports and documents. Maintains general office supplies and review requisition forms to ensure receipt of ordered supplies. Performs other duties as assigned.

Minimum Position Qualifications

• High school diploma or equivalent
• Three years of related business experience
• Knowledge of principles and techniques of report writing style and format
• Ability to use correct English, grammar, spelling, vocabulary, and punctuation

Benefits

• Medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents
• Paid vacation and sick time
• Twelve Company paid holidays per year
• 401(k) retirement plan and Defined Contribution Profit Sharing retirement plan
• Life, AD&D, and LTD insurance
• Health savings account and flexible spending plans

Compensation Information

The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.