Office Assistant/Dispatcher

Core Responsibilities

• Handling incoming and outgoing communications, including emails and phone calls.
• Preparing and organizing documents, reports, and presentations.
• Maintaining accurate records and databases.
• Assisting with data entry and file management.
• Answering customer inquiries and addressing concerns promptly and professionally.
• Providing accurate information about delivery schedules, procedures, and services.
• Ensuring a positive customer experience by resolving issues and providing excellent service.
• Aiding with scheduling and coordinating deliveries.
• Tracking deliveries and ensuring timely and accurate service.
• Supporting the delivery team with any necessary administrative tasks.
• Ensuring compliance with safety regulations and procedures.

Operational Support

• Assisting with invoicing and payment processing.
• Ordering office supplies and equipment.
• Maintaining a clean and organized office environment.
• Collaborating with other team members to ensure smooth operations.

Skills and Qualifications

• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle multiple tasks and prioritize effectively.
• Customer service orientation and a positive attitude.
• High school diploma or equivalent required.

Benefits

Salary: $20 - $21 per hour.