Office Assistant

About the role

Structured Communications is seeking a detail-oriented, organized, and customer-focused Office Assistant to join our team in Clackamas, Oregon. This is an on-site position that plays a key role in supporting daily office operations and ensuring a positive experience for employees, customers, and visitors.

Responsibilities

• Serves as the first point of contact, greeting visitors, vendors, and clients with professionalism and assisting with their needs.
• Answers and directs incoming calls, providing accurate information and ensuring callers are connected to the appropriate person/department.
• Provides callers with relevant company details, including office directions, contact information, and website resources.
• Captures and coordinates conference rooms for internal teams, vendors, and customers, as required.
• Receives, sorts, and distributes incoming mail while coordinating express shipping services such as FedEx and UPS.
• Maintains office files, conference room schedules, and internal meal requests to ensure smooth daily operations.
• Maintains office supplies and inventory to meet team needs.
• Ensures shared spaces, including the kitchen and conference rooms, are clean, well-stocked, and presentable.
• Coordinates with Property Management to address office-related maintenance requests and ensure a well-maintained work environment.
• Assists with routine administrative tasks, including copying, faxing, filing, and restocking the printer to maintain efficiency in office operations.
• Buils and maintains relationships with key internal and external business contacts.
• Acts as a liaison between internal clients (e.g., account executives, engineers, management, customer service) and external clients as directed.
• Follows current policies and procedures for tracking activities in our CRM tool, Salesforce.
• Additional duties as assigned.

Qualifications

• High School Diploma or GED and a minimum of three years’ related experience and or training; or equivalent combination of education and experience in the customer service area.
• General Office Computer Skills: Knowledge of Microsoft Office Suite, Word, Excel and Outlook. CRM platform experience a plus.
• Language Skills: Ability to read, analyze, and interpret quotes and reports. Must be able to communicate effectively in English, including the ability to read, write, speak, and understand English.
• Physical Requirements: Work is generally sedentary in nature, but may require frequent standing, walking, talking and hearing. Frequent use of phones, computers and other general office equipment is required. While performing the duties of this job, the employee will be required to lift and/or move up to fifty (50) pounds.

Benefits

• Full compensation package that facilitates development and growth.
• Medical, dental, vision, group life and AD&D insurance, and long and short-term disability coverage.
• 401(k).
• Training on mutually agreed upon professional goals through a combination of self-study courses, formal training, and on-the-job training.
• Obtaining industry-based certifications is highly encouraged.

Contact Information

To apply, please visit our website at: https://structured.com/employment/job-application/