Office and Events Assistant (Contractual / Part-Time)

The Nonprofit Center at 41 Community Place (NPC) offers capacity-building support to local 501(c)(3) nonprofit organizations with the overall goal of advancing the health and well-being of Anne Arundel County residents. The Center houses nonprofit service providers, offering private office, co-working, and meeting spaces at below-market rates, and serves as an accelerator for smaller nonprofits at its location in Crownsville, Maryland. The NPC also offers professional development, networking opportunities, and resources to all 501(c)(3) nonprofits that serve Anne Arundel County residents.

About the role

This part-time, contractual position reports to the Executive Director of the Nonprofit Center. The employee will work on-site and support the office and meeting/event functions of the Nonprofit Center.

Responsibilities

• Welcome nonprofit employees/volunteers and the general public to the NPC, distribute visitor badges, and maintain a visitor log.
• Answer phones, respond to inquiries from the general public, county employees, and resident organizations by providing information, explaining procedures, or directing calls to another employee; maintain an inquiry log.
• Determine the availability of meeting space and explain the reservation guidelines process.
• Schedule and lead walkthroughs with meeting planners.
• Set up meeting rooms and provide technology assistance for organizations using the space.
• Offer visitors excellent customer service consistently.
• Prepare materials for NPC meetings, professional development activities, and other events.
• Assist with research, data entry, and other special projects.
• Maintain building security and aesthetics to promote a safe and welcoming environment.
• Perform other duties as assigned by the Executive Director or designee.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience in general office support and clerical duties.
• Ability to communicate with the public in routine matters.
• Ability to move tables, chairs, and other event-related equipment (lifting up to 40 pounds).
• Ability to troubleshoot technical issues.
• Proficiency in word processing, spreadsheet, and presentation software (Google Suite).
• Interest in the work of nonprofit organizations in the county.
• Flexibility to adjust work hours as needed.

Skills

• Read and interpret written instructions.
• Establish and maintain effective working relationships with other employees and the public.
• Work well independently and as part of a team.
• Adapt to changes in the work environment and deal with frequent changes, delays, or unexpected events.
• Learn, understand, and apply County policies and procedures.

Schedule

Up to 25 hours per week, typically Monday - Friday between the hours of 8:30 a.m. - 1:30 p.m.

The selection process includes a comprehensive background investigation. Work is performed in an office environment requiring the physical setup of meeting spaces on a daily basis.