Office Administrator / Receptionist
Arizona Autism United (AZA United) is a leading nonprofit serving children and families affected by autism in Maricopa County. We offer a wide range of supports and therapies and are expanding locations and programs across the Valley.
About the role
We are searching for an Office Administrator / Clinic Receptionist to represent our organization as the first point of contact for both clients and staff at our Avondale clinic. This position will coordinate and perform duties to ensure the clinic operates efficiently and smoothly, including opening and/or closing the clinic. The schedule is 9:45 a.m. – 6:15 p.m. In addition, you will support the daily tasks and programs of the clinical team.
Responsibilities
- Open and/or close the clinic (depending on work schedule)
- Greet families and visitors; check clients in and out of service appointments with clinicians; resolve challenges effectively
- Answer all main line office calls and route callers appropriately
- Maintain office and clinic supplies and inventory; perform light cleaning and organization daily
- Manage the mail and faxes for the clinic
- Assist Human Resources in greeting and assisting new staff (e.g., completing I-9 forms, notarizations, etc.)
- In conjunction with the Facilities Department, help carry out and implement procedures for ensuring the facility meets or exceeds all location-specific requirements (e.g., fire inspections, cleaning and sanitation procedures, evacuation drills, etc.) and assist and help manage facilities-related issues as they arise
- Communicate and coordinate with outside vendors as needed
- Perform light cleaning and organization, sanitizing the reception area
- Maintain supplies and inventory for administrative and clinical staff
- Aid the Quality Assurance Department in maintaining certification records in various databases
- Support Clinical Scheduling by contacting families and staff when cancellations occur, maintaining current calendars, and other scheduling functions as needed
- Carry out other administrative projects as assigned
Requirements
- High School Diploma or GED required (proof of education required during onboarding)
- Some administrative experience required
- Experience working with confidential information
- Good working knowledge of Microsoft Office, Word, and Excel
- Successful experience in a role that required strong organizational skills and a high attention to detail
- Experience with or knowledge of autism spectrum disorders preferred
- Must be able to successfully pass a fingerprint clearance check and other related hiring requirements
- Bilingual a plus
Pay
The starting pay range is $21.00 – $24.00 per hour, depending on experience and education.
Benefits
- Competitive salary + Scheduled Raise Program (2x/year)
- Comprehensive health benefits package (health, dental, vision), employer contributions to your health savings account, company-paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
- 401K plan with up to 4% match after one year of service
- Generous paid sick time and PTO, and 12 paid holidays
- Paid maternity/paternity leave