OFFICE ADMINISTRATOR (FULL TIME)
About Parks Coffee
Parks Coffee is a privately owned office coffee service company, providing drinks, snacks and break room supplies to more than 15,000 businesses across 12 branches, with humble origins in the family garage. Back in 1986 Randy Parks had a vision of bringing gourmet coffee and professional equipment to the office dwelling masses. In the early days, Randy worked as sales and route deliveryman, while his wife Debbie handled the paperwork and ran a home daycare service. Now, over thirty years later, you will see them both in the office, still honing the dream that has created a multi-million-dollar business, with locations throughout Texas, Oklahoma, Arizona, and southern California.
Position Details
- Location: Parks Coffee - 611 East Tidwell, Houston, TX 77022
- Schedule: Full time, Monday through Friday, 7:30 am to 4:30 pm
- Pay Rate: $17.00 per hour (fixed)
- Perks: No nights, holidays, or weekends
Requirements
- Previous administrative, invoicing, and scheduling experience are required
Key Responsibilities
- Manage and prioritize daily emails, customer requests, and administrative tasks
- Process daily invoices and maintain accurate billing documentation
- Schedule service calls and coordinate with customers and field technicians
- Assist with dispatching technicians and managing work orders
- Set up and maintain customer accounts and service records
- Answer inbound customer and internal calls, providing timely and professional support
- Support managers and technicians with day-to-day operational needs
- Maintain accurate records and ensure company systems remain up to date
- Oversee general operation of the unit office to include upkeep of operating cost records, associate files, compliance, record retention in addition to organization and filing of records and other operational supporting documentation that may be required; maintains supporting documentation
- Ensure staffing, service and financial standards are met while improving efficiency and reducing costs
- Audit cash transactions; deposits funds; prepares financial statements
- Prepare weekly, monthly and annual reports and other reporting documentation for management review
- Coordinate with other departments within the operation; knowledgeable of sector-support departments in the corporate office
- Provide recommendations for the selection and performance management of associates
- Attend staff and management team meetings
- Inventory and maintain office supplies
- Perform other duties as assigned
Benefits
Both full-time and part-time positions offer:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer:
- Medical
- Dental
- Vision
- Life Insurance/AD&D
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)