Office Administrator

About the role

This role blends office management with resident-facing support. You’ll act as the “brand ambassador” for YES Communities, handling phones, greetings, correspondence, files, supplies, and payments while assisting the Community Manager with projects and community events.

Responsibilities

• Answer phones and greet customers in person
• Prepare and distribute resident correspondence
• Maintain office files, inventory, documentation, and scheduling
• Input and schedule resident maintenance requests (work orders and home inspections)
• Collect payments from residents and assist with electronic payment set-up
• Support move-in/move-out processes as directed
• Help plan and coordinate resident relations events
• Perform additional duties as assigned by management

Required Skills

• Excellent oral and written communication skills
• Self-motivated with the ability to work with minimal supervision
• Proficiency in Microsoft Office and industry-specific software

Requirements

• Valid in-state driver’s license
• High School Diploma or equivalent (preferred)
• Previous administration or customer service experience (preferred)

The YES Difference

• Competitive salary
• Comprehensive health benefits
• Life, long- and short-term disability insurance
• 401(k) with company match