Office Administrator

Essential Functions

• Answer phone calls utilizing a multi-line telephone system and route calls to appropriate departments or personnel.
• Process email correspondence and sort/distribute physical mail.
• Assist the Branch Manager with their calendar management and scheduling appointments as needed.
• Greet all office visitors and provide a warm and welcoming experience; maintain the appearance of the reception area and office.
• Build and maintain relationships with the office’s Real Estate Agents to provide a positive experience and assist agents with general inquiries on office operations.
• Absorb and prepare for monthly check-ins, birthday and anniversary cards, and office event updates for Real Estate Agents.
• Absorb and complete new hire onboarding and/or termination processes for the office’s Real Estate Agents.
• Have knowledge/Experience with Social Media Platforms such as Facebook, Zoom, Instagram, Tik Tok, and more.
• Perform any additional duties as assigned or requested by Branch Manager.
• Perform any additional duties as assigned or requested by Branch Manager.

Qualifications

• 1-2+ years of experience in an Administrative Support role.
• 2+ years of Customer Service experience is required.
• High School Diploma or equivalent.
• Excellent communication skills and computer knowledge with proficiency in Microsoft Office Suite and Google Suite.
• Able to work in a fast-paced environment.
• Resourceful, well organized, highly dependable, efficient and detail oriented.
• Able to prioritize and handle multiple tasks and projects concurrently.