Office Administrator

Job Summary

The Office Administrator ensures smooth and efficient operation of the office. This role is responsible for overseeing various administrative tasks, managing office resources, and ensuring a positive work environment for all employees.

Job Duties

• Ensure all incoming visitors are greeted, screened and announced.
• Answer all incoming phone calls and direct calls/inquiries to the necessary departments as needed following the outlined process.
• Prepare and package all client materials for distribution (new and established clients).
• Store materials and supplies in designated areas, ensuring they are easily accessible and properly labeled.
• Maintain records of material distribution, including quantities and recipients.
• Review and collaborate with headquarters on all material and office purchases.
• Oversee the distribution of all incoming and outgoing mail, deliveries, and packages.
• Act as point of contact for all office/building equipment repairs, maintenance issues, and building updates.
• Collaborate with Marketing and Human Resources in organizing materials for employee events, training sessions, and team-building activities.
• Collaborate with Clinical Teams in organizing materials onboarding/training sessions.
• Aid in the onboarding process for new employees, providing necessary resources, information and equipment.
• Provide general office administrative and clerical support as needed.

Support Pathways

• Support intake team with onsite collection of questionnaires, consents, and insurance information.
• Aid in operational data entry in key systems.
• Assist with preparing reports on inventory levels, usage, and trends for management review.

Education and Experience

• Minimum 2 years’ experience of varied and progressive office responsibilities.
• Hands-on and proficient knowledge with Microsoft Office, Word, Excel, and SharePoint, Zoom, Dropbox.

Knowledge, Skills and Abilities

• Advance knowledge of computers and systems.
• Good analytical and problem-solving skills.
• Good interpersonal and organizational skills.
• Knowledge of data gathering techniques, such as research or files analysis, to obtain technical and administrative materials for organizational use.
• Ability to communicate effectively both verbally and in writing with staff, employees, and public.
• Ability to operate standard office equipment including but not limited to computers (Apple and PC), printers, IP phones, mail machine, etc.
• Accurate worker with attention to detail and deadlines.

Work Environment, Equipment, and Physical Demands

• Prolonged periods sitting at a desk and working on a computer.
• Ability to work in a fast-paced environment.
• Ability to work 40 hours per week.
• Ability to work cooperatively with others.
• Must comply with practice policies and procedures.
• Requires daily in-office work.
• Physical activities include sitting for long periods of time, walking, bending, kneeling.
• Must be able to reach, pull, and push.
• Requires manual dexterity, auditory and visual skills.
• Ability to lift up to 40 lbs.

Pay and Benefits

Hourly Pay: $17. Behavioral Framework is an equal opportunity employer committed to equity and diversity in the workplace.