OEM Account Director

Key Responsibilities

• Develop and execute a comprehensive OEM sales strategy focused on increasing revenue, market penetration, and profitability.
• Identify, target, and secure new OEM customers within strategic market segments.
• Build and maintain a robust sales pipeline and forecast future business opportunities.
• Lead contract negotiations, pricing discussions, and commercial agreements.
• Monitor market trends, competitive activity, and customer needs to identify growth opportunities.
• Develop annual sales plans, budgets, and revenue targets aligned with company objectives.

Customer Acquisition

• Identify and qualify new business opportunities through prospecting, networking, industry engagement, and strategic partnerships.
• Develop relationships with key decision-makers, influencers, product designers, fabricators, purchasing teams and other relevant OEM stakeholders.
• Lead customer presentations, product demonstrations, and value-based sales discussions.
• Establish market expansion strategies that increase the company's presence in existing and emerging segments.
• Collaborate with cross-functional teams to ensure successful execution of strategic initiatives.

Customer Retention & Account Growth

• Serve as the executive sponsor for strategic OEM accounts.
• Develop customer retention programs focused on increasing loyalty, satisfaction, and long-term partnership value.
• Conduct regular business reviews with key customers to evaluate performance and identify expansion opportunities.
• Collaborate with internal teams to resolve customer concerns and ensure high service levels.
• Drive account penetration strategies that increase revenue from existing customers through new applications, product adoption, and geographic expansion.

Performance Management

• Maintain accurate sales forecasts, pipeline reporting, and CRM data.
• Monitor and report key performance indicators including:
• New customer acquisition
• Customer retention rate
• Revenue growth
• Gross margin performance
• Pipeline development
• Strategic account growth

Qualifications

• 7+ years of progressive B2B sales leadership experience.
• Demonstrated success driving customer acquisition, retention, and revenue growth.
• Experience managing strategic accounts and complex sales cycles.
• Strong negotiation, communication, and presentation skills.
• Demonstrates strong ability to collaborate and work with a multitude of teams.
• Ability to travel as required.

Preferred

• Bachelor's Degree in Business, Marketing, or similar subjects.
• Experience within the architectural glass, glazing, building materials, specialty materials, or related OEM manufacturing industries.
• Understanding of glass fabrication, architectural specifications, and commercial construction channels is a plus.
• Experience selling to OEM manufacturers, fabricators, distributors, or architectural markets.
• Familiarity with CRM platforms and sales analytics tools.

Location

Remote (U.S.-based)

Travel required to customer sites, industry events, and company locations as needed.