OCM Senior Manager

About the role

Resultant is currently in search of a high-performing Organizational Change Management Senior Manager to help build and scale a growing practice. This role involves designing, developing, and deploying change management strategies to enable the people side of change around critical data, technology, and process transformation efforts.

Responsibilities

• Understand client’s strategic needs, objectives and risk factors associated with deploying new process, data or technology solutions.
• Assess and scope level of change management required based on change scope and complexity, as well as organizational change readiness.
• Develop client-specific change management strategies leveraging proven change management frameworks and approaches to drive end user proficiency and adoption.
• Design, deploy and measure impact of change management strategies across areas of sponsorship, communication/engagement, resistance management, management coaching, training, and reinforcement.
• Collaborate with project teams to integrate change management efforts into broader project plans and support the overall project success.
• Build effective relationships across all client levels while establishing impact of change management efforts on business outcomes.
• Contribute to the development and enhancement of OCM methodologies, tools, and collateral.
• Participate actively in business development meetings, development of proposals, pricing estimates, or other efforts related to the acquisition or expansion of organizational change management work.

Qualifications

• Bachelor’s Degree required. Preference for degrees in organizational behavior, organizational psychology, business administration or management, communications, or learning.
• 8-10 years of change management experience required.
• Change management certification a plus (e.g., Prosci/ADKAR, CCMP, Kotter).
• Extensive experience in establishing and executing change management strategies to support data, technology and digital transformation efforts.
• Demonstrated knowledge and skills in communications and stakeholder management; comfortable in executive-level settings.
• Demonstrated experience in cross collaborating with multiple teams.
• Collaborative team player who is detailed oriented and focused on solution quality and execution.