OCIO Operations Specialists

About the Role

Work alongside the client's internal client-service team to model best-practice handling of client inquiries, cash reconciliation review, and cash letter preparation. Process subscription documents, capital calls, distributions, and redemption instructions for hedge fund and private equity commitments, tracking wire dates, due dates, notice periods, locks, and gates. Review outbound cash and account communications for accuracy before they are finalised, coaching junior team members on quality standards.

Responsibilities

• Operate as an embedded, hands-on individual contributor within a lean, high-growth operations team.
• Maintain working proficiency across client-service, reconciliations, and reporting workflows beyond your primary specialisation to provide backup coverage and team resilience.
• Apply deep knowledge of hedge fund and private equity mechanics, valuations, commitments, capital calls, distributions, and subscription documents across a predominantly fund-of-funds book.
• Support a custodian-agnostic operating model spanning numerous counterparties, largely wire- and email-based rather than automated trade feeds.
• Contribute to standardising procedures, documentation, and training materials including scalable onboarding workflows, data templates, and operational checklists that support the client team's growth toward eventually owning BAU independently.
• Partner with compliance and legal teams on account documentation and data needed for regulatory reporting relevant to client mandates.
• Use AI tools (e.g., Claude) and advanced Excel to improve the accuracy and efficiency of daily operations work.

Requirements

• 10–15 years of experience in client or investment operations; prior experience at an OCIO is a key differentiator for this role; asset manager, custodian, or fund administrator backgrounds also considered.
• Direct experience with fund-of-funds structures and operations, including manual subscription and redemption processing in the absence of automated trade feeds.
• Direct experience with hedge fund and private equity valuations, commitment processing, and capital call/distribution mechanics and the complexities around cash management associated with private equity.
• Working knowledge of subscription documents, wire processing, and fund terms (notice periods, locks, gates).
• Hands-on daily and month-end reconciliation experience, including unit reconciliations, exception management, and data quality across the Accounting Book of Record (ABOR) and downstream reporting.
• Familiarity with client performance reporting concepts (flash reports, quarterly statements) and reporting cadences.
• Experience with relevant systems SimCorp Dimension, IVP, DealCloud, Canoe, or Addepar (or comparable platforms) strongly preferred.
• Advanced Excel proficiency and comfort working with AI tools (e.g., Claude) to support daily operations.
• Strong process-improvement instincts, with experience in business requirements development, operating model design, and standardising procedures and documentation.
• High degree of ownership, accuracy, and responsiveness across multiple concurrent workstreams.
• Comfort flexing across adjacent operations functions (client service, reconciliations, reporting) to support team coverage and resilience, while anchoring in one primary specialisation.