Occupancy Specialist

About the role

We are looking for a Recertification and Occupancy Specialist to join our team at a 179-unit affordable housing community in Poughkeepsie, NY. This role involves building strong connections with residents while ensuring compliance with HUD Project Based Section 8 and LIHTC programs.

Responsibilities

• Process certifications including initial, interim, and annual recertifications
• Calculate retroactive rent while conforming to all applicable guidelines
• Collect necessary documentation from current or prospective residents and process verifications
• Apply correct rents for annual and interim recertification; adjust to remain compliant
• Review and finalize HUD 50059 forms
• Prepare rent repayment agreements and explain rent calculations to residents according to HUD guidelines
• Review EIV reports and resolve discrepancies
• Maintain accuracy and attention to detail while efficiently managing multiple projects and deadlines
• Complete tasks from start to finish with minimal supervision in a busy, high-volume environment
• Prioritize and manage time to consistently meet deadlines
• Support site and office operations as assigned by manager

Qualifications

• 2+ years of experience in affordable housing, HUD programs, leasing, or property compliance
• Strong proficiency in rent calculation methods, including HPD and HUD standards
• HS Diploma/GED (bachelor's preferred)
• Review and interpret financial documents like pay stubs, tax returns, and rent statements
• Demonstrated ability to manage multiple deadlines, stay highly organized, and ensure compliance under regulatory frameworks
• Strong financial, organizational, and critical thinking skills
• Excellent interpersonal and communication skills, with the ability to quickly build trust with teams and residents
• Adaptable, proactive, and comfortable working in fast-paced, changing environments
• Demonstrates accountability and resilience, with a commitment to resident-centered service and collaborative teamwork
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions

Preferred qualifications

• Certification in COS, TCS, or other affordable housing compliance training preferred (or willingness to obtain)
• Experience with property management software (e.g., RealPage OneSite, Yardi, JD Edwards)
• Current State Real Estate License
• Commissioned Notary Public

Schedule

Monday – Friday 8:30AM–5PM

Benefits

• Lots of paid time off (19+ days)
• Customizable total rewards package – medical, vision and dental options, along with life insurance and an Employee Assistance Program
• Financial wellness perks – 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs
• Mental health resources such as counseling
• Fertility benefits – surrogacy, adoption assistance and more
• Paid time off to volunteer and charitable donation matching
• Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
• Exclusive perks: Free membership to the Manhattan Plaza Health Club and access to on-site parking garage

Pay

$23.00 – $24.00 / hour, plus annual performance bonus.

This response is AI-generated, for reference only.