Occupancy Specialist

General Statement of Duties

Interacts directly with prospective and current residents to achieve maximum occupancy. Acts as the Company’s representative by conveying the benefits of the community. Responsible for the leasing process from introduction to the actual occupancy of the resident.

Essential Functions of the Position

• Processes income certifications/recertifications for multiple affordable housing programs and updates Yardi database.
• Processes monthly Section 8 Housing Assistance Payment Billing.
• Processes and transmits TRACS (Tenant Rental Assistance Certification System).
• Greets applicants and provides instruction and guidance to prospective residents during application process.
• Congnrols leasing to include intakes, interviews, processing and preparation of applications, and their distribution.
• Congnrols and maintains waiting list.
• Prepares and maintains office and rental expense budgets.
• Aids in rent collection efforts by mailing notices to delinquent residents.
• Prepares lease packages and supplemental documents for new move-ins.
• Conducts new resident orientation.
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Enforces and adheres to company policies, rules and regulations.
• Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service.
• Preserved and respected resident and applicant confidentiality.

Minimum Qualifications

• Associates degree or equivalent is required.
• Certified Occupancy Specialist Designation required.
• Two years sales/leasing experience or equivalent.
• Depending on property needs, COS experience with Project Based Section 8, Section 236, Rent Supplement and 13A experience may be needed.

Qualifications and Skills

• Basic math proficiency required.
• Knowledge of subsidy regulations.
• Proficient in Microsoft Office and Excel.
• Highly motivated and able to work independently.
• Able to handle emergency situations and pressure due to complexity and time-sensitivity.
• Excellent organizational and proofreading skills.
• Attention to detail.
• Strong interpersonal skills.
• High energy.
• Able to be an active team member within the Company.

Beacon Core Competencies

• Teamwork
• Integrity/Ethics
• Dependability
• Customer Focus
• Adaptability/Flexibility

Occupancy Specialist Functional Job Competencies

• Job Knowledge
• Quality
• Self Development
• Personal Organization
• Productivity
• Computer Skills

Company Overview

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing. At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant.

Benefits Offered

• Health & Wellness Benefits.
• Work-Life Balance.
• Retailer Planning.
• Employee Assistance Program (EAP).
• Childcare & Eldercare Support.
• Career Development and Advancement Opportunities.

About the Role

Occupancy Specialist, Ninth Square - New Haven, CT