Occupancy Specialist

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

About The Role

POAH Communities is currently seeking a qualified individual to serve as an Occupancy Specialist. The Occupancy Specialist will assist with property management tasks, including HUD Section 8 and LIHTC certifications. 20 Stephenson Aman Apartments is a 168-unit new construction project that marks the first phase of the comprehensive redevelopment of Clarendon Hill state public housing in Somerville, MA and is one of the first high-rise modular buildings in New England. This first phase provides 130 of the replacement 216 deeply affordable state public housing units and another 38 net-new affordable homes available to families earning at our below 80% area median income (AMI). When combined with the later phases this redevelopment has permitted a total of 591 units of affordable and market rate housing. The second phase which represents 92 apartment homes is slated to begin construction in Summer of 2026.The third phase (331 apartments) will follow there-after. Clarendon Hill Apartments: Clarendon Hill Apartments

About Your Impact

Oversee regulatory requirements of each property’s funding sources.
Manage administrative tasks such as: collecting rents, processing move-ins / move-outs in the Yardi System.
Assure all vendors follow company policy and that they are complying with Federal, State and Local guidelines.
Comply with work orders through the Yardi software system at each site.
Demonstrate knowledge, skills and ability necessary to understand the tasks and processes associated with the public housing occupancy cycle.
Implement procedures including maintaining waitlists, evaluating eligibility and income, calculating rents and utility allowances.
Facilitate residents’ interviewing and screening process.
Understand the lease and grievance procedures.

About You

2 years’ experience in property management
Knowledge of HUD rules and regulations
Knowledge of Low Income Housing Tax Credit regulations
Self-motivated individual with ability to work independently
Strong customer service and communication skills
Strong problem solving skills
Accurate and detail-oriented
Enthusiasm and desire to join a management team dedicated to transforming communities and providing affordable, quality housing.
Experience with YARDI software

Benefits

At Poah Communities, we prioritize the wellbeing of you and your family by offering a comprehensive benefits package:

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience.

POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

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