Occupancy Clerk

Position Overview

The Occupancy Clerk is responsible for ensuring compliance with all required occupancy procedures, maintaining resident files, assisting with the intake and renewal process, and supporting the Property Manager in the day-to-day management of the property.

Key Responsibilities

• Tenant Intake and Leasing Support
• Application Processing
• Eligibility Verification
• Lease Preparation
• Move-In Coordination
• Recertification and Renewal Process
• Annual Recertification
• Process Documentation
• Resident File Management
• File Organization
• Confidentiality
• File Audits
• Rent and Payment Processing
• Rent Collection
• Absenteeism Assistance
• Compliance and Reporting
• Inspection Support
• Resident Services Communication
• Communication with Residents
• Referrals to External Agencies
• General Office Administration
• Front Desk Support
• Office Supplies
• Record Keeping

Required Qualifications

• Experience: Minimum of 2 years of experience in property management, with a focus on affordable housing programs (e.g., Section 8, Tax Credit, HUD).
• Knowledge: Familiarity with housing regulations and compliance requirements for low-income housing, including HUD, Section 8, and Section 42.
• Skills: Excellent organizational skills with attention to detail; strong communication skills, both written and verbal; ability to work well with residents, colleagues, and external agencies; proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Education: High school diploma or equivalent; some college coursework or a degree in business administration, real estate, or a related field is preferred.

Preferred Qualifications

• Certifications: Knowledge of or certification in Fair Housing, Tax Credit, or Section 8 is a plus.

Physical Requirements

• Ability to lift and carry up to 25 pounds occasionally.
• Ability to sit for long periods and use a computer.
• Some walking and standing required when interacting with residents and conducting property tours.

Work Environment

• Location: Plymouth Place – Low-Income Affordable Housing Community.
• Schedule: Full-time, Monday through Friday, 9:00 AM to 5:00 PM. Occasional evenings or weekends may be required for special projects or meetings.

Compensation

• Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget.
• The start of the salary range is typically associated with the minimum experience required.
• The role is considered non-exempt so will be eligible for overtime pay in accordance with federal and state law.
• The anticipated base pay range for this position is $20.00 - $23.00 per hour.

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retail savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

About RHF

RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve.