Clerk (OA)
U.S. Department of Veterans Affairs · Waco, TX · 1 wk ago
OTHRFull-time
Responsibilities
- Time and attendance reporting for pay and leave purposes
- Act as receptionist with personal and telephone contact with visitors and employees
- Type and create various materials on computer
- Receive telephone calls for employees
- Provide information regarding the multi‑faceted responsibilities of the service
- Compile, create, and update recurring reports using Microsoft Word and Excel (columns, formatting, cut‑and‑paste, merging, spreadsheets)
- Research subsidiary attendance records for backup material for counseling, disciplinary/adverse actions, and medical certification requirements
- Perform chronological and subject‑matter filing; answer phones; use telephone paging with supervisors, work leaders, and employees to expedite resolution of housekeeping, sanitation, pest control, and other EMS concerns
- Use initiative and judgment in handling complaints and/or emergencies related to housekeeping, sanitation, pest control, and other EMS functions, determining severity and appropriate response timing
- Input all timecard coding information in the Vista System; perform services as time and leave clerk
- Responsible for time and attendance report coding in Temple and Waco
- Type and enter work orders, forms, reports, and other printed forms on the computer using appropriate programs and current templates
- Serve as TMS administrator: enroll staff, award course credit, run compliance reports, assist with logging in and completing courses
- Follow all applicable guidelines per CTVHCS policies and local, state, and federal regulations relating to supply inventory (Time and Leave policy and APAC policy and procedures)
- Compile, maintain, and update employee data records for emergency purposes
- Answer phones and use telephone paging with supervisors, work leaders, and employees to aid in expedient, satisfactory completion of housekeeping, sanitation, pest control, and other EMS concerns
Requirements
- One (1) year of general experience equivalent to at least the next lower grade GS‑03, or specialized experience such as progressively responsible clerical/office work indicating ability to acquire the needed knowledge and skills
- OR Education: two (2) years of education above high school from an accredited business/secretarial/technical school, junior college, college, or university (transcript required)
- OR Combination: a combination of specialized experience and education beyond two (2) years, calculated by the percentage method (transcript required)
- Ability to type 40 words per minute (WPM)
- Physical Requirements: sedentary work; may require movement between offices, hospitals, warehouses; walking/standing; may carry/lift light items weighing less than 15 pounds
- Functional Requirements (for vehicle operation): distant vision 20/40 in one eye with or without correction; field of vision 70 degrees; ability to distinguish red, green, and amber; whispered voice audible at five feet; average hearing loss ≤40 dB at 500, 1000, and 2000 Hz
Skills
- Typing proficiency of 40 WPM
Schedule
Monday – Friday, 8:00 AM – 4:30 PM (non‑virtual)