GROCERY/CLERK

Responsibilities

• Absorb and maintain a safe and clean environment to encourage customer loyalty.
• Achieve and exceed sales and profit targets set by the department manager.
• Maintain and adhere to all quality assurance standards.
• Implement and promote the Customer 1st strategy, encouraging associates to provide excellent customer service.
• Embody the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Handle stressful situations effectively and communicate clearly.
• Show knowledge of basic math (counting, addition, and subtraction).
• Gain and retain knowledge of products sold within the department and be prepared to answer questions and suggest products.
• Offer product samples to introduce customers to new items or products they inquire about.
• Inform customers about dairy specials and provide fresh products as requested.
• Recommend products to meet customer needs and desires.
• Check product quality to ensure freshness and label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay updated on store promotions, ads, and special offers.
• Adhere to food safety regulations and guidelines, ensuring proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management.
• Practice preventive maintenance by inspecting equipment and reporting items needing repair to the appropriate department or store manager.
• Notify management of customer or employee accidents.
• Report all safety risks, illegal activities, including but not limited to robbery, theft, or fraud.

Requirements

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Basic math skills (counting, addition, and subtraction).
• Desired retail experience.
• Ability to promote trust and respect among associates.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Qualifications

• Must be able to perform the essential functions of this position with or without reasonable accommodation.