GROCERY/CLERK

Responsibilities

• Absorb and maintain a safe and clean environment to encourage customer loyalty.
• Achieve and exceed sales and profit targets set by the department manager.
• Maintain and adhere to established quality assurance standards.
• Embrace and implement the Customer 1st strategy, encouraging associates to provide excellent customer service.
• Display respect, honesty, integrity, diversity, inclusion, and safety in all interactions.
• Handle stressful situations effectively and communicate clearly.
• Show knowledge of basic math (counting, addition, and subtraction).
• Gain and maintain knowledge of products sold within the department.
• Offer product samples and suggest products to customers.
• Inform customers about dairy specials and provide fresh products.
• Check product quality, review "sell by" dates, and label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and maintain proper temperatures.
• Participate in safety programs by following procedures, identifying unsafe conditions, and reporting incidents.
• Practice preventive maintenance and report equipment needing repair.
• Notify management of customer or employee accidents and report safety risks and illegal activities.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Qualifications

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Desired retail experience.
• Ability to promote trust and respect among associates.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.