Occupancy Clerk, Westside

About the role

The Position Performs confidential, difficult, and responsible administrative, technical and advanced secretarial work by performing a variety of complex, sensitive administrative duties in support of a division, department or office; may exercise direct supervision over administrative staff and/or coordinate administrative duties among division of an assigned department; and performs related work as required.

Responsibilities

• Provides assistance and operations guidance or policy and procedures development to a manager, department head or other staff by: relieving him/her of administrative matters; and developing and administering effective department business systems and processes.
• Provides Administrative And Technical Support By either assisting the Executive Secretary to the City Manager to help create and maintain systems and processes to organize and manage the time and tasks of the City Manager; or providing administrative, technical and advanced secretarial support to a division, department or office; keeping staff’s calendars; taking messages and making appointments; scheduling, coordinating and organizing meetings, activities, events and functions; and setting up rooms and equipment.
• Facilitates time and project management for the division, department or program by: keeping activities flowing subject to timelines and management trends; following up on projects, commitments and actions to assist in keeping work flow progressing; keeping various tickler files and schedules to assist managers, department heads and other staff apprised of deadlines, project due dates and other events; and taking responsibility for making sure division, department or program timelines, commitments and objectives are met.
• Captures and maintains accurate and up-to-date office files, records and logs by developing preparing and monitoring different tickler files, various logs, accounts, and files for current and accurate information.
• Maintains internal and external customer relations by using tact and diplomacy in all interactions with customers; establishing and maintaining positive and effective working relationships with co-workers and those contacted in the course of the work; calming angry customers using interpersonal skills and advising co-workers or supervisors if appropriate; and maintaining a professional office environment; and coordinating with departments and outside agencies.
• Answers complex and technical procedural questions by researching, interpreting and explaining policies, procedures, and regulations.
• Maintains attention to detail by prioritizing work; and coordinating several activities simultaneously despite interruptions.
• Maintains integrity of work by taking responsibility and accountability for completion of work and customer interactions; and maintaining punctuality and attendance at work.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• Education Equivalent to completion of an Associate Degree from an accredited college or university in business administration, computer applications, or a related field.
• Experience Three (3) years of professional experience performing complex and difficult administrative duties comparable to those of an advanced journey level clerical class at the City of Rancho Cordova.
• Additional years of experience may be substituted for the education on a year-to-year basis.
• Licenses and Certifications Some positions may require possession of a current valid California Class C driver’s license and a satisfactory driving record as determined by the City.

Qualifications

• Any combination of education and experience that will provide the ability to perform the work and provide the performance results as stated above.
• Advanced level typing/keyboarding abilities and advanced skills in MS Word, Excel, Access and PowerPoint.

Skills

• Advanced level typing/keyboarding abilities and advanced skills in MS Word, Excel, Access and PowerPoint.

Benefits

• CalPERS Retirement Tier 1: Employees hired prior to December 31, 2012, and "Classic Members" hired subsequently with less than a six month break in service, are provided 2.7% at 55 retirement formula. City employees pay the full 8% of their base pay toward this retirement benefit.
• Tier 2: Due to the Public Employees' Pension Reform Act of 2013 (Assembly Bill 340), new MISC members hired after January 1, 2013, or "Classic Members" with a break in service of more than 6 months, are eligible for the 2% @ 62 CalPERS retirement formula and are required to pay a 6.75% contribution toward the PERS benefit. (Note: the employee contribution will change as the cost of the benefit changes, since the employee is required to pay half the normal cost.)
• 1959 Survivor Benefit (Indexed Level): The 1959 Survivor Benefit provides a monthly allowance to eligible survivors of members who die while actively employed. The monthly benefit payable to survivors in the Indexed Level increases by 2% each January of the calendar year. Benefit amounts as of January 2018 are $714.10, $1,428.20 and $2,142.30 for 1, 2, or 3 eligible survivors.
• 457 And 401(a) Deferred Compensation Plan: City will contribute $50 per month into the 457 Deferred Compensation Plan on behalf of the employee City will match up to 3% of the base salary for employees who participate in the 457 plan. City match is placed in a 401(a) plan.
• Health Insurance (medical, dental and vision): The City offers a "cafeteria plan," which includes a monthly medical stipend the employee may apply toward premiums for medical, dental and vision. $1,895 Family level benefit $1,590 Employee+1 $930 Employee Only Cash-in-lieu - If your total health, vision and/or dental premium costs are lower than $300, you may receive the difference as cash in lieu up to a total of $300. If you do not need to purchase medical, dental or vision benefits from the City, you are eligible for a total of $300 cash in lieu per month.
• Medical Benefits Retiree Health - CalPERS plans made available and retiree medical contribution offered toward the cost of the plan. In 2019, the retiree medical contribution is $102.00 per month. The retiree medical contribution will continue to increase until it is equal to the minimum contribution required by CalPERS for the employer to pay on behalf of an employee, which will be equal in 2024.
• Dental - Delta Dental Deductibles $50 per person each calendar year Maximums $1,500 per person each calendar year Waiting Period(s) - None
• Vision - Vision Service Plan (VSP)
• Flexible Spending Account (FSA): Medical FSA for the plan year is $2,750 (maximum) Dependent Care FSA for the plan year is $5,000 (maximum)
• Universal Time Off (UTO): vacation and sick leave combined Universal Time Off Cash Out - Employees may cash out up to 80 hours in fiscal year 21/22. See Human Resources for more details.
• Bereavement Leave - On the date of hire, employees are entitled to 24 hours of Bereavement Leave per event due to the death of a member of an employee's immediate family.
• Holidays - 12 Holidays per year (includes 1 floating holiday).
• Winter Break - In addition to being closed on the designated holidays, City Hall will be closed for winter break from December 20 through December 24, 2021.
• Life Insurance - $50,000 life insurance policy
• Employee Assistant Plan (EAP): Available to employee and immediate family. Includes concierge service.
• Wellness Program - On-site fitness room, shower and lockers, 24-hour access.