OB PCT/Ward Clerk

Job Summary

The Unit Secretary performs a combination of administrative, clerical, and supportive patient care duties under the supervision of a Registered Nurse in an acute care hospital setting. This position plays a vital role in maintaining the operational flow of the unit by supporting healthcare providers, facilitating communication among departments, and assisting with non-clinical patient care tasks.

Essential Functions

• Greets and assists patients, visitors, and staff in a courteous and professional manner
• Answers, screens, and routes telephone calls; pages overhead and calls codes as necessary
• Affords assistance with patient admissions, discharges, and transfers
• Maintains and updates patient charts and medical records
• Orders, stocks, and organizes unit supplies and equipment
• Provides supportive care under the supervision of nursing staff (e.g., hygiene, nutrition, mobility assistance)
• Transports patients and specimens within the hospital
• Affords patient room setup and turnover, including cleaning and linen changes
• Helps with patient identification and orientation to the unit
• Fulfills infection control and safety procedures, including proper disposal and equipment sanitation
• Participates in hospital safety practices, including huddles, briefs, debriefs, and use of learning boards

Knowledge/Skills/Abilities/Expectations

• Strong critical thinking, organizational, and communication skills
• Ability to read and write legibly and follow directions accurately
• Effective interpersonal skills and the ability to work collaboratively in a healthcare team
• Remains calm and functions effectively under stressful or emergency situations
• Demonstrates knowledge and skills necessary to care for diverse patient populations

Physical Abilities

• Physical ability to perform tasks including standing, walking, bending, lifting (up to 50 lbs), and transporting patients

Knowledge/Skills/Abilities/Expectations

• Familiarity with standard precautions and infection control practices
• Comfortable using computer systems and electronic health records

Qualifications

• Education: High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)
• Licenses/Certifications: Basic Life Support (BLS) certification required within timeframe specified in facility policy. Registration with the State Board of Nursing Aide Registry preferred.
• Experience: Prior experience in a hospital or patient care setting preferred. Successful completion of hospital orientation and competency requirements is required.