Ward Clerk

About the role

Play a critical role in ensuring quality patient care, while enabling medical and nursing staff to do their work efficiently and in compliance with facility policies and procedures. Utilize your efficiency, organization, and excellent communication skills to maximize unit outcomes as a Ward Clerk in a fast-paced behavioral-health environment.

Responsibilities

• Maintains accurate, complete, and organized patient charts and ensures required documentation is filed/scanned appropriately.
• Reviews charts for missing, incomplete, or unsigned documentation and promptly communicates deficiencies to nursing staff.
• Answers and appropriately routes telephone calls and communicates messages accurately and promptly.
• Assists with admission, transfer, and discharge paperwork and ensures required documents are available and organized.
• Maintains current patient census, unit logs, assignment sheets, and other required tracking documents.
• Assists nursing leadership with preparation and completion of daily and monthly reports.
• Coordinates communication between nursing, providers, Social Services, Admissions, HIM, Pharmacy, and other departments as appropriate.
• Ensures provider orders, laboratory results, reports, and other clinical documentation are appropriately routed to nursing staff for follow-up.
• Maintains confidentiality and complies with HIPAA and facility privacy requirements.
• Identifies missing paperwork or documentation and follows through until the issue is resolved or appropriately escalated.
• Maintains an organized nurses’ station and ensures commonly used forms and supplies are readily available.
• Prioritizes multiple tasks while maintaining accuracy.
• Immediately communicates urgent patient-care information, abnormal reports/results received, safety concerns, or documentation concerns to the appropriate licensed nurse.
• Performs additional clerical and administrative duties as assigned by nursing leadership.

Requirements

• High School diploma or equivalent G.E.D.
• Hard working, friendly, organized, and professional demeanor.
• Previous medical and clerical experience strongly preferred.
• Reliable transportation required.

Pay

USD $20.00 - USD $25.00 per hour.

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance / Flexible Spending Accounts.
• Tuition Reimbursement & Nursing Loan Repayment Programs.
• PerkSpot - Local Deals and Weekly Perks Program.
• 401(k).
• Paid Time Off Plan.
• New Pet Insurance Discount available.
• DailyPay option – Get your pay when you need it.
• Purchasing Power - online purchase/payroll deduction.
• Tickets at Work - entertainment ticket discounts.
• Employee Assistance Plan - easy-to-use services for everyday life challenges (available for all employees and their families).
• Helping Friends Foundation - employee hardship/crisis fund.
• Auto and Home Insurance - employee discount available via payroll deduction.
• In-facility education programs and more.