OAKLEY Licensed Optician
Job Description
Creates an exceptional customer experience and shows urgency in providing service to customers and satisfying their needs.
Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools to reinforce the customers’ final selection.
Acts as a leader in optical operations and works in partnership with Store Management to determine growth opportunities for Rx expansion as a driver of the overall business.
Fosters an environment of learning where all team members become experts in our optical products and service offerings.
Engages and builds relationships with the local community to attract a new customer base.
Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied and expectations are exceeded. Acts quickly for resolution.
Partners with management as necessary.
Performs work accurately and thoroughly utilizing all technology despite time, pressure, and customer volume, troubleshooting issues as they arise.
Supports daily Retail Operational funtions, follows all operating policies & procedures and partners with all members of the management team.
Basic Qualifications
- Current State Optician License
- High School Graduate or Equivalent
- Knowledge of current optical theory and practices
- 1+ years of retail sales experience
- Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays
- Strong communication skills (verbal & written), including strong relationship building skills
- Ability to be on your feet most of the day or moving on the sales floor or stock room
- Ability to maneuver merchandise and lift up to 40 lbs
- Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis
Preferred Qualifications
- Optical dispensing experience
Pay Range
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.
Benefits
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
About the Role
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