Nurse Navigator

About the Role

The Nurse Navigator provides care coordination services to patients, families, and post-acute care providers, focusing on acute and chronic conditions, including women's health and pregnancy.

Responsibilities

• Facilitates interdisciplinary collaboration among care teams.
• Coaches patients and caregivers in care planning and self-management.
• Assesses patient understanding of disease processes and reinforces discharge instructions.
• Collaborates with internal and external care teams, including physicians and managed care partners, to ensure seamless service delivery and optimal outcomes.
• Maintains comprehensive patient records and evaluates care processes.
• Addresses care issues and coordinates obstetric care.
• Schedules consults and imaging appointments.
• Manages referrals and documentation.
• Supports educational initiatives for patients and families.
• Works within the Fetal Care Center, training and cross-covering with other nurse navigators.

Requirements

• Bachelor’s degree in Nursing or related field.
• Valid RN license in Michigan.
• At least two years of clinical and care coordination experience.
• Experience with process improvement methodologies like Lean is preferred.

Skills

• Compassionate and organized with strong communication skills.
• Ability to facilitate care transitions and patient education.