Nurse Manager - Specialty

The position functions as the leader of the Juneau Outpatient Specialty Clinic staff and services provided in the outpatient clinic. The incumbent works closely with the Director of Specialty Services and Supervisor of Scheduling and Referral Coordination to systematically and consistently improve clinic operations, patient flow, efficiency, safety, quality, and the patient experience.

Leadership/Management

• Provide day-to-day leadership and mentoring to the clinic staff to proactively reduce all barriers to access, standardize consistent processes and improve the patient experience.
• Identify and correct any staff and clinic flow or system issues.
• Mentor staff and constantly seek feedback from nursing and other clinic staff and providers.
• Hold regular clinic meetings to promote staff engagement, consistency, and improve clinic quality, safety, efficiency and patient experience.
• Act as an overall clinic leader to improve specialty & surgery clinic services.
• Staffing
• Recruit, orient, and mentor staff.
• Provide for professional growth and development of nursing and clinic staff.
• Orient personnel concerning all new policies, procedures, routines and operating new equipment.
• Address employee relations issues timely with the help of the Specialty Director, as needed.
• Direct and supervise nursing and clinic staff where indicated in assessment, evaluation, and treatment of patients to assure the highest quality of patient care is being provided.
• Oversee annual competencies for all nursing and clinic staff.
• Responsible for the maintenance of certifications and licenses, and systematic evaluation of Nursing Services QI/QA activities.
• Assure daily clinic staffing is adequate.
• Promote outstanding quality customer service through teamwork and communication.

Other

• Establish and maintain supplies for clinic.
• Recommend purchase of new or replacement equipment.
• Maintain constant Joint Commission readiness for relevant areas including making sure policies, processes and the care environment are in compliance.
• Maintain annual competencies including safety and infection control requirements.
• Perform other duties as assigned, including special projects deemed necessary to provide comprehensive health services.

Additional Details

• Education: Associate's degree in Nursing, Bachelor's degree preferred.
• Experience: 5 years of varied clinical nurse experience including 1 year in the ambulatory care environment, 2 years of supervisory/managerial experience in the health care field.
• Licenses and Certifications: A valid, current, full, and unrestricted RN license in the State of Alaska OR licensed in another State and obtain Alaska license within 6 months of hire, Active BLS, Clinical Competency required within 3 months of hire and every three years, Manager Competency required within 3 months of hire and every three years.
• Knowledge: Knowledge of the nursing process and the ability to apply this in the working environment, Knowledge and demonstrated use of customer service principles, Knowledge and demonstrated use of safety and infection control principles.
• Skills: In Clinical skills including a complete assessment, anticipation of needs, and specimen collection, Technical skills including use of equipment such as computers and medical equipment, Application of effective oral and written communications skills, Skills in effective communication, both verbally and in writing, Effective leadership skills, in a healthcare environment.
• Abilities: Ability to multi-task and work independently in fast-paced environment, Ability to maintain compliance with annual competencies, Ability to problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments, Ability to anticipate needs of others and to seek help when appropriate, Ability to move at a quick pace, stand for long periods of time, ability to bend, stoop, climb and move to the floor.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Shift Details

M-F, Regular Business Hours