Nurse Manager RN Surgical Services

About the role

Join a team of daring managers who care without reservations or limits. HCA Houston Healthcare Medical Center is seeking a Nurse Manager RN – Surgical Services to lead high‑quality, patient‑centered care on the surgical unit.

Responsibilities

• Help create a superior clinical identity by operationalizing evidence‑based practices to enhance patient safety and quality outcomes.
• Ensure adherence to standards of care.
• Support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost.
• Foster a culture of accountability and transparency in the provision of care.
• Support the achievement of internal and external benchmarks, accreditations, and designations.
• Ensure compliance with all policies, procedures, and regulatory standards.
• Oversee equipment maintenance to meet regulatory and accreditation requirements.
• Manage admissions and discharge processes to ensure efficient throughput and high‑quality, patient‑centered care.
• Facilitate effective interdisciplinary care coordination within and across departments.
• Assign staff with appropriate clinical competencies to meet patient care needs.
• Manage nursing practice and unit operations.
• Monitor and evaluate nursing care provision in accordance with established policies and procedures to meet patient and family needs.
• Provide leadership in attaining and sustaining an unparalleled patient experience.
• Instill accountability for consistent, positive patient interactions that differentiate the organization.
• Review feedback mechanisms and identify opportunities to improve customer/patient satisfaction.
• Develop and implement strategies to elevate the patient experience.
• Leverage feedback to benchmark performance and identify improvement opportunities.
• Ensure compliance with evidence‑based practices that enhance patient experience and customer service.
• Collaborate with subject matter experts and other leaders to create a teamwork‑focused environment that supports improved outcomes and service.
• Support a patient‑first philosophy and engage in service recovery when necessary.

Qualifications

• 1 year of clinical experience as a licensed RN in Operating Room, OR, CVOR, Perioperative Services, or Surgical Center.
• Graduate of an accredited School of Nursing; BSN required.
• 2 years of leadership experience (charge or manager role) highly required.
• Current Registered Nurse license in Texas or Multi‑State Compact license (must obtain Texas RN license within 90 days of hire).
• Current BLS and ACLS certifications required.
• CNOR certification preferred.

Benefits

• Comprehensive medical coverage with low or no copays, including prescription drug, behavioral health, free telemedicine, and free AirMed medical transportation.
• Optional dental and vision plans.
• Life and disability insurance.
• Flexible Spending Accounts.
• Supplemental health protection plans (accident, critical illness, hospital indemnity).
• Auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) plan with a 100 % match on 3 %–9 % of pay (based on years of service).
• Employee Stock Purchase Plan with 10 % discount on HCA Healthcare stock.
• Family support including fertility and family‑building benefits (Progyny) and adoption assistance.
• Referral services for child, elder, and pet care; home and auto repair; event planning; and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance, and preferred banking partnerships.
• Education assistance (tuition, student loan repayment, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage, leaves of absence).
• Employee Health Assistance Fund offering free employee‑only coverage based on income.

About HCA Houston Healthcare Medical Center

HCA Houston Healthcare Medical Center is a 445‑plus‑bed acute‑care hospital located in central Houston, adjacent to the Medical Center and Museum District. Established in 1975, the hospital provides a wide range of services—including cardiology, bariatrics, orthopedics, neurology, emergency care, a Surgical Intensive Care Unit (SICU) and a Medical Intensive Care Unit (MICU). It is accredited as a Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) Center and as a Chest Pain Center with Primary PCI. As part of the HCA Houston Healthcare family, the facility benefits from the resources of one of the nation’s largest healthcare providers and has been recognized multiple times as one of the World’s Most Ethical Companies® by the Ethisphere Institute.