Nurse Manager RN Progressive Care IMU
HCA Houston Healthcare · Houston, Texas, United States · 2 mo ago
On-siteManagementFull-time
About the role
The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.
Responsibilities
- Helps create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes.
- Ensures adherence to standards of care.
- Supports efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost.
- Ensures a culture of accountability and transparency in the provision of care.
- Supports the achievement of internal/external benchmarks, accreditations, and designations.
- Safeguards compliance with all policies, procedures, and regulatory standards.
- Safeguards equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
- Manages admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- Facilitates effective interdisciplinary care coordination within and across departments.
- Safeguards staff with appropriate clinical competencies are assigned to meet patient care needs.
- Manages nursing practice and unit operations.
- Maintains oversight of the overall daily function and staffing of the unit/department.
- Makes sure the provision of nursing care is in line with established policies/procedures to ensure patient and family needs are assessed and met.
- Provides leadership in attaining and sustaining an unparalleled patient experience.
- Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
- Reviews various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction.
- Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
- Supports the development and implementation of strategies to elevate the patient experience.
- Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
- Supports a patient-first philosophy and engages in service recovery when necessary.
- Leads in a way that inspires commitment to the vision/mission/values of the organization.
- Implements evidence-based employee engagement practices.
- Identifies development opportunities or training needs of individual employees and teams.
- Provides coaching, feedback, and training to improve performance.
- Builds a competitively superior organization through attracting, developing, engaging, and retaining talent.
- Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.
- Assumes responsibility for resolving and/or channeling employee grievances, disputes, or concerns according to appropriate procedures.
Qualifications
- Advanced Cardiac Life SptBasic Cardiac Life Support(RN)
- Registered Nurse license required
- Bachelors Degree required
- 1+ years nursing experience
Skills
Not specified
Benefits
Note: Eligibility for benefits may vary by location.
Pay
Not specified
Schedule
Not specified