Nurse Manager: Outpatient

Under the general supervision of the Departmental Director of Nursing, the Nurse Manager is accountable for promoting high-quality patient care through efficient and effective management of a defined area. Development of staff to meet organizational and professional standards, for unit, division-wide, and institutional planning that supports the philosophy of the division of nursing, patient care services, and the mission of St. Jude Children's Research Hospital.

About the role

This leadership role offers the opportunity to shape the patient experience, develop future nurse leaders, and drive excellence in care delivery. As Nurse Manager, you will serve as the bridge between strategic priorities and frontline care, fostering a culture of quality, safety, collaboration, and continuous improvement. You'll lead and develop nursing staff, champion innovation, oversee daily operations, and partner across disciplines to ensure exceptional outcomes for patients and families.

• Has 24-hour accountability for their unit(s), providing the vital link between the administrative strategic plan and the point of care.
• Implements continual performance development by selecting and hiring qualified applicants, evaluating the performance of staff nurses, providing feedback, and mentoring.
• Collaborates with other Nurse Managers, House Supervisors, and Shift Leaders to efficiently and effectively integrate high-quality patient care delivery.
• Supports the organization as a change agent, oversees the throughput of their respected areas, and ensures competency and professional development of staff to meet organizational and professional nursing standards.
• Creates, monitors, and analyzes budget according to forecasts in future revenue and expenses.
• Applies systems thinking knowledge as an approach to analysis and decision-making.

Requirements

• Master’s degree in nursing or related field required. If the Bachelor's is not in Nursing, then Master's must be in Nursing.
• Basic Life Support (BLS) certification required.
• Pediatric Advance Life Support (PALS) or Advanced Cardiac Life Support (ACLS) preferred.
• Minimum of 3+ years of nursing/clinical experience, of which 1+ years should be supervisory experience in a clinical setting.
• Pediatric Oncology experience preferred.
• Specialty course for clinical area completed or demonstrated knowledge.
• Knowledge of standard nursing equipment.
• Demonstrate knowledge and skills necessary to provide care appropriate to any age-related needs of the patients served on the assigned unit.
• Knowledge of the principles of growth and development for all ages served.
• Demonstrated ability to assess and interpret age-specific data about the patient’s status.
• Experience managing teams and leading projects/processes end-to-end, collaborating with cross-functional teams.
• Knowledge of Microsoft Office Suite (e.g., Outlook, Word, PowerPoint, Excel) and other computer applications.
• Proven performance in earlier role.

Qualifications

• Must possess a current Tennessee State Board of Nursing license if primary residence is Tennessee or a non-Nurse Licensure Compact state.
• Must possess a current State Board of Nursing license in the state of primary residence if the state is a Nurse Licensure Compact state (e.g., Arkansas or Mississippi).
• ANCC Magnet-approved certification required within 2 years of eligibility.

Pay

A reasonable estimate of the current salary range is $104,000 - $186,160 per year for the role of Nurse Manager: Outpatient.

Benefits

Explore our exceptional benefits at St. Jude Children's Research Hospital.