Nurse Manager of Article 28/Off Sites

About the role

The Nurse Manager of Article 28/Off Sites is responsible for the strategic, clinical, and operational oversight of all Article 28 licensed facilities/Ambulatory Off Sites. This role ensures compliance with New York State Department of Health (DOH), Office of Mental Health (OMH), and other regulatory requirements while promoting high-quality, patient-centered behavioral health services. The Nurse Manager leads multidisciplinary teams, oversees program performance, and supports organization goals related to access, quality, and financial sustainability.

Responsibilities

• Provide day-to-day oversight of Article 28 clinic-licensed facilities/Ambulatory Off sites operations.
• Ensure efficient service delivery, patient flow, and adherence to productivity targets.
• Develop and implement policies and procedures aligned with regulatory standards and organizational objectives.
• Monitor site performance metrics and implement improvement strategies.
• Ensure full compliance with Article 28 regulations and licensure requirements.
• Oversee preparation for audits, surveys, and site visits (DOH, OMH, Medicaid, Joint Commission (if applicable)).
• Maintain accurate documentation and reporting in accordance with state and federal guidelines.
• Collaborate with clinical leadership to ensure delivery of high-quality, evidence-based care.
• Support implementation of best practices in behavioral health treatment, including integrated care models.
• Monitor clinical outcomes, patient satisfaction, and quality indicators.
• Supervise site leadership (Program Directors, Clinic Managers, Supervisors).
• Lead recruitment, onboarding, training, and performance management of staff.
• Foster a positive work environment that supports staff engagement, retention, and professional development.
• Support expansion of services, including new programs and site development.
• Identify opportunities to increase access to care and improve community outreach.
• Align site operations with organizational strategic goals.
• Serve as liaison with regulatory agencies, community partners, and internal leadership.
• Collaborate across departments (compliance, finance, HR, IT).
• Represent the organization in meetings, committees, and community forums.

Requirements

• Current, unrestricted New York State Registered Professional Nurse (RN) license.
• Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or Business Administration.
• Minimum of five (5) years of