Manager On Duty (Cross Island YMCA)
About the role
The YMCA of Greater New York empowers youth, improves health, and strengthens community. Founded in 1852, the Y serves over half a million New Yorkers across 24 branches. Through a culture of learning, leading, and collaboration and the “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), the Y fosters trust, inclusion, growth, and development for all. The Cross Island YMCA seeks a Manager on Duty (MOD) to provide branch leadership and deliver a high‑quality member experience by overseeing service, risk management, staffing, and emergency situations.
Location: Cross Island YMCA, Queens, NY
Responsibilities
- Build relationships with members and staff, address questions and concerns, and conduct tours as needed.
- Resolve conflicts as needed.
- Handle emergency situations in adherence to emergency procedures established by the Association Office.
- Contact the Executive Director, Building Manager, or appropriate staff in the event of any unusual circumstances.
- Perform facility rounds every 45 minutes (walk‑through) to check branch activities.
- Fill out incident reports if you are the first responder during the shift.
- Proactively address facility safety hazards.
- Complete and submit MOD reports within 24 hours of the MOD shift.
Requirements
- High School Diploma preferred.
- CPR/AED certified.
- Must complete the MOD training within three (3) months of hire.
- Knowledge of the center’s emergency procedures.
Benefits
- Retirement benefits
- Medical benefits
- Paid time off
- Free YMCA membership
Benefit eligibility is determined by employment status (full‑time or part‑time), tenure, and/or the number of hours scheduled to work.
Pay
$25.00 hourly