Nurse Manager II, Maternal Child Health
Kaiser Permanente · San Marcos, CA · 3 mo ago
HealthcareFull-time
About the role
The Nurse Manager II, Maternal Child Health, leads and manages a team delivering high-quality patient care in a 24/7 operational environment. This role involves creating and advocating for developmental opportunities, fostering open dialogue, and managing hospital administrative functions.
Responsibilities
- Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships.
- Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement.
- Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units.
- Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
- Manages hospital administrative functions to support patient care by: negotiating timelines for action item implementation and monitoring compliance to financial commitments; developing and implementing ad hoc reports that capture workflows and developing strategies to achieve performance targets; developing and guiding short- and long-term operational initiatives, and managing program, services, and/or systems.
- Manages care delivery operations and programs within a 24/7 operational environment by: developing strategic partnerships with physicians, subject matter experts, and service area leaders, and overseeing highly complex work streams with large program impact; leading the development and implementation of plans, policies, and processes for data-gathering and analysis while ensuring alignment with guidelines and regulations; aligning direct and/or indirect patient care management solutions across departments; managing resources in hospital areas to ensure appropriate assignment and utilization; leading multidisciplinary hospital team(s) and holding team(s) accountable for performance; assisting the design of emergency preparedness programs; ensuring the departments emergency preparedness and recovery plans are current, ensuring managers and staff are trained and understand expectations for during and after an emergency; leading project teams and/or initiatives and monitoring implementation, equitable distribution of resources, and delivery on objectives; and leading teams responsible for the delivery of nursing services and patient care within a 24/7 operational environment in alignment with cost, quality, and clinical and utilization standards.
- Manages improvements to operations and technology processes by: leading and implementing long-term cross-functional strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues; collaborating with senior leadership on the development of strategic plans with the goal of achieving integrated services across the continuum of care; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives.
- Ensures safe, quality, and standardized care delivery within a 24/7 operational environment by: driving the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; holding staff and direct reports accountable for maintaining compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and leading the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.
Requirements
- Minimum five (5) years of experience in patient care delivery.
- Bachelor's degree in Nursing (BSN).
Qualifications
- Adaptability.
- Collaboration.
- Compassion.
- Leadership.
- Problem-solving.
- Results-oriented.
Skills
- Ambiguity/Uncertainty Management.
- Attention to Detail.
- Business Knowledge.
- Communication.
- Constructive Feedback.
- Critical Thinking.
- Cross-Group Collaboration.
- Decision Making.
- Dependability.
- Diversity, Equity, and Inclusion Support.
- Drives Results.
- Facilitation Skills.
- Health Care Industry.
- Influencing Others.
- Integrity.
- Leadership.
- Learning Agility.
- Organizational Savvy.
- Problem Solving.
- Short- and Long-term Learning & Recall.
- Strategic Thinking.
- Team Building.
- Teamwork.
- Topic-Specific Communication.
- Emergency Preparedness.
- Evidence-Based Medicine Principles.
- Nursing Principles.
- Patient Safety.
- Business Process Improvement.
- Change Management.
- Compliance Management.
- Confidentiality.
- Conflict Resolution.
- Employee Training.
- Health Care Compliance.
- Health Care Quality Standards.
- Information Systems.
- Legal And Regulatory Requirements.
- Maintain Files and Records.
- Microsoft Office.
- Stakeholder Management.
- Workforce Planning.
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive. Benefits may include:
- Health insurance.
- Retirement savings plan.
- Flexible spending accounts.
- Telemedicine services.
- Wellness programs.
Pay
Compensation is commensurate with experience and qualifications.
Schedule
This role operates in a 24/7 environment.