Nurse Manager II, Emergency Night Shift (Irvine)

About the role

This position is responsible for leading the implementation of best practice models, patient care delivery systems and practice standards in several locations. This individual will also lead the investigation and resolution of patient/family/member concerns regarding patient care and services, facilitate collaboration with physicians, outside healthcare providers, and other health care team members, and proactively monitor resource needs in several clinical areas.

Responsibilities

• Creates and advocates for developmental opportunities for others
• Solicits and acts on performance feedback
• Works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement
• Hires, trains, and develops talent for growth opportunities
• Strategically evaluates talent for succession planning
• Manages designated units or teams by translating business plans into tactical action items
• Oversees the completion of work assignments and identifies opportunities for improvement
• Ensures all policies and procedures are followed
• Assumes responsibility for decision making
• Guides performance and develops contingency plans accordingly
• Removes obstacles that impact performance
• Identifies and addresses improvement opportunities
• Communicates goals and objectives
• Incorporates resources, costs, and forecasts into team and unit plans
• Manages hospital administrative functions to support patient care
• Manages care delivery operations and programs within a 24/7 operational environment
• Manages improvements to operations and technology processes
• Ensures safe, quality, and standardized care delivery within a 24/7 operational environment
• Drives the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff
• Holds staff and direct reports accountable for maintaining compliance with legal and regulatory requirements
• Designs continuous survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards
• Develops and manages a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues
• Collaborates with senior leadership on the development of strategic plans with the goal of achieving integrated services across the continuum of care
• Ensures performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives

Requirements

• Minimum five (5) years of experience in patient care delivery
• Bachelor's degree in Nursing (BSN)
• Minimum five (5) years of experience in business operations, clinical health care, or a directly related field
• Minimum four (4) years of experience in a leadership role with or without direct reports
• Registered Nurse License (California) required at hire
• Basic Life Support required at hire

Skills and Abilities

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication Knowledge, Skills and Abilities
• (Functional)
• Pediatric Advanced Life Support (PALS) certification from the American Heart Association
• Certification from the American Nurses Credentialing Center (ANCC) in related practice area