Nurse Manager, AC - South Durham Primary Care

About the role

Duke University Health System is seeking a Nurse Manager, AC for Duke Primary Care South Durham. This role oversees patient care and clinic operations, aligning nursing priorities with overall clinic goals.

Responsibilities

• Manage and coordinate patient care and personnel needs in a DUHS clinic.
• Support providers and care teams, and promote continuous quality improvement initiatives.
• Plan, develop, implement, and evaluate ambulatory health care services, programs, and activities.
• Manage various personnel actions including hiring, orientation, performance appraisals, promotions, and scheduling.
• Collaborate in the development, implementation, and expansion of learning opportunities and skill development for all clinical staff.
• Analyze, develop, and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum, achieving desired outcomes.
• Cultivate exemplary customer service throughout the organization.

Requirements

• Bachelor's degree in Nursing is required.
• Master's degree in Nursing strongly preferred.
• Three years of nursing experience is required.
• Related Nurse Manager experience preferred.
• Process Improvement experience preferred.
• Current or compact RN licensure in the state of North Carolina.
• BCLS certification required.
• Nurses hired into leadership positions must obtain a leadership certification within three months of hire.
• New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible.
• Lean Six Sigma Green Belt preferred.

Qualifications

• Knowledge, skills and abilities: Clinical Quality Management and Service management skills, Orientation, Accountability, Planning, prioritization and time, Problem solving and innovation, Initiative financial savvy, Active Listening, effective communication; identifying and recruiting top talent, Developing and retaining talent, Showing support- teambuilding, conflict prevention and management, Motivating and influencing managing vision and purpose, Working knowledge of regulatory requirements including North Carolina Nurse Practice Act.