Nurse House Supervisor

About the role

This position oversees all staff in the facility through partnerships with other organizations, acts as the on-site administrative designee for off-shifts and weekends, assesses and monitors clinical nursing practice for optimal patient care, coordinates staffing for all shifts, manages decedent affairs, facilitates patient flow and throughput, rounds on patient units, advocates for patients, monitors quality of care, supervises staff, and manages and resolves clinical, human resource, employee, department safety, care experience, and risk-management issues.

Responsibilities

• Recommends developmental opportunities for others
• Buils collaborative, cross-functional relationships
• Solicits and acts on performance feedback
• Provides team members with feedback
• Mentors and coaches to drive performance improvement
• Pursues professional growth
• Provides training and development to talent for growth opportunities
• Supports execution of performance management guidelines and expectations
• Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes
• Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration
• Delegates tasks and decisions as appropriate
• Supervises and coordinates daily activities of designated work team or unit
• Aligns team efforts and standards, measures progress in achieving results, determines and carries out processes and methodologies, resolves escalated issues as appropriate
• Develops work plans to meet business priorities and deadlines
• Captures, distributes, and coordinates resources
• Removes obstacles that impact performance
• Identifies and recommends improvement opportunities
• Influences teams to execute in alignment with operational objectives
• Supervises hospital administrative functions
• Supports large and/or complex work streams with significant program impact
• Supervises data collection to inform the development and implementation of plans
• Coordinates and monitors daily operational activities involving direct patient care management
• Coordinates resources in hospital areas to ensure appropriate assignment and utilization
• Supervises multidisciplinary hospital team(s) and holds team(s) accountable for performance as needed
• Helps implement emergency preparedness programs
• Ensures others are up-to-date with the teams emergency preparedness plan, ensures recovery plans are implemented, ensures staff are trained and understand expectations for during and after an emergency
• Coaches the team and monitors implementation and delivery on objectives
• Supervises and coaches the delivery of nursing services and patient care
• Ensures safe, quality, and standardized care delivery
• Maintains the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff
• Ensures compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements)
• Contributes to the design and implementation of systems, processes, and methods to evaluate and improve patient care

Requirements

• Minimum one (1) year of experience in a leadership role with or without direct reports
• Associates degree or higher in a Business, Nursing, Health Care, from an accredited Nursing program or directly related field AND minimum two (2) years of experience as a charge nurse, clinical coordinator, acute care hospital, clinical department assistant manager, or a related-nursing field
• Basic Life Support required at hire
• Registered Nurse License (Oregon) required at hire

Preferred Qualifications

• One (1) year of customer service experience
• One (1) year of project/program management experience