Nurse House Supervisor

About the role

We are seeking a Nurse House Supervisor to join our team. This role is responsible for overseeing hospital administrative functions, managing care delivery operations, and ensuring safe, quality, and standardized care delivery.

Responsibilities

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement.
• Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes.
• Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.
• Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate.
• Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources.
• Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.
• Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant program impact; supervising data collection to inform the development and implementation of plans; coordinating and monitoring daily operational activities involving direct patient care management; coordinating resources in hospital areas to ensure appropriate assignment and utilization; supervising multidisciplinary hospital team(s) and holding team(s) accountable for performance as needed; helping implement emergency preparedness programs; ensuring budget targets are met by assuming accountability for appropriate staffing, patient placement, and/or other relevant decisions as required.
• Supervises improvements to operations and technology processes by: executing the work of cross-functional teams on strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency, and escalates as needed; responding to escalations to improve the performance of operations system processes and address quality and safety issues; monitoring strategic plans with the goal of achieving integrated services across the continuum of care; and monitoring performance metrics to track the success of strategic improvement projects.
• Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: monitoring the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; ensuring compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and contributing to the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.

Requirements

• Minimum one (1) year of experience in a leadership role with or without direct reports.
• Associates degree in a Business, Nursing, Health Care, from an accredited Nursing program or directly related field AND minimum two (2) years of experience as a charge nurse, clinical coordinator, acute care hospital, clinical department assistant manager, or a related-nursing field.
• Registered Nurse License (California) required at hire.
• Basic Life Support.

Qualifications

• Knowledge, Skills, and Abilities (KSAs): Problem Solving; Communication; Facilitation Skills; Drives Results; Diversity, Equity, and Inclusion Support; Integrity; Dependability; Ambiguity/Uncertainty Management; Learning Agility; Constructive Feedback; Leadership; Team Building; Confidentiality.
• One (1) year of customer service experience.
• One (1) year of project/program management experience.

Skills

• Problem Solving.
• Communication.
• Facilitation Skills.
• Drives Results.
• Diversity, Equity, and Inclusion Support.
• Integrity.
• Dependability.
• Ambiguity/Uncertainty Management.
• Learning Agility.
• Constructive Feedback.
• Leadership.
• Team Building.
• Confidentiality.

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive. We offer a range of benefits including:

• Health insurance.
• Retirement savings plans.
• Flexible spending accounts.
• Telemedicine services.
• Wellness programs.
• Employee assistance programs.

Pay

The salary range for this position is $80,000 - $120,000 annually, depending on experience and qualifications.

Schedule

This role is full-time and works a standard 40-hour workweek.