Nurse Coordinator (U) (0030)

About the role

This position serves in an expanded nursing role working in collaboration with the division Family Medicine providers that provide care to patients in the outpatient clinic setting. The positions main focus will be supporting the care team in Kids Health Harbor Foster Care clinic and Child abuse clinic with support to other primary clinics as well.

Responsibilities

• Works under the direction of the Faculty providers at Center for Family Medicine to provide nursing support and assist with scheduling patients in Kids Health Harbor and Child Abuse clinic.
• Serves as an extension of the Faculty and Resident providers at CFM, establishing rapport with the patient and/or caregivers, community agencies, DCFS caseworkers and patient advocates to ensure quality of care.
• Provides patient and caregiver education as necessary and communicate care needs with the provider and care team.
• May attend monthly meetings with faculty members at CFM that provide care to patients in Kids Health Harbor and Child abuse clinic to gain understanding of and participate in the patient's care and treatment.
• Assists team in proactively identifying care needs or linking with applicable services to facilitate quality of care.
• Within the health care team, identifies patients at higher risk for care gaps, complications and assist with coordination efforts to break down barriers and implements a patient-centered, nursing plan of care that promote health improvements.
• Carefully coordinates and manages referrals, reporting, and information sharing with DCFS, Child Advocacy Centers and other multidisciplinary teams while ensuring compliance with HIPAA, mandated reporting laws, and SIU Policies.
• Provides telephone triage for incoming calls from patients, pharmacies and other health care agencies.
• Attend meetings with Child Advocacy Center to collaborate to facilitate scheduling and communication.
• Support patient needs and identify barriers, provide support and education, connect w/ services necessary to follow recommended plans of care.
• Absolutely ensures that necessary follow-up appointment is scheduled. Actively involved in patient education needs surrounding their care.
• Review and coordinate necessary immunization needs for pediatric patients.
• Follows up on overdue orders to ensure that appropriate testing is completed and maintain quality care delivered.
• Work directly with the care team to ensure quality of care delivered.
• Provide education to staff focused on care of patients in foster care, pediatric immunization, anticipatory guidance, care-giver education.
• Serve as a Pediatric Vaccine Lead in the clinic and provide support to providers and staff as needed.
• Coordinate follow-up care for children birth – age 5 years to avoid gaps in care.
• Maintains accurate, up to date documentation for all case management activities.

Qualifications

• Licensed as a registered professional nurse in the State of Illinois (If an Illinois Resident is licensed as a professional nurse in a state other than Illinois, the applicant must meet the criteria established by the Illinois Department of Financial and Professional Regulation to obtain the proper licensure within five (5) months of the date of appointment.)
• Bachelor's degree
• Two years of public health or specialized nursing experience

Knowledge, Skills & Abilities (KSA’s)

• Thorough knowledge of public health nursing
• Communication (written and verbal) and interpersonal skills
• Ability to work independently