Nurse Case Manager

Bello Machre provides a lifetime commitment of loving care, opportunity, and guidance to people with developmental disabilities in Maryland. Our name means "Home Of My Heart."

About the role

The Nursing Case Manager oversees the health and medical care of individuals supported by Bello Machre. This role involves coordinating medical services, developing health plans, and ensuring compliance with all healthcare regulations. The ideal candidate is compassionate, detail-oriented, and committed to enhancing the well-being of individuals with developmental disabilities.

Responsibilities

• Clinical Care Coordination
  • Develop, implement, monitor, and update individualized nursing plans of care based on assessed healthcare needs.
  • Coordinate routine, specialty, and emergency medical services for individuals receiving support.
  • Monitor changes in health status and collaborate with healthcare providers to ensure appropriate follow-up and continuity of care.
  • Communicate effectively with physicians, specialists, pharmacies, families, guardians, and interdisciplinary team members regarding medical needs and recommendations.
• Health Oversight & Regulatory Compliance
  • Conduct nursing assessments, health monitoring, and wellness reviews in accordance with organizational policies and regulatory requirements.
  • Ensure compliance with all applicable federal, state, and local regulations, including Maryland Board of Nursing delegation requirements and Developmental Disabilities Administration standards.
  • Maintain accurate, timely, and confidential medical documentation, including medication records, controlled substance documentation, medication destruction records, health assessments, nursing notes, and other required clinical documentation.
  • Monitor delegated nursing tasks and provide ongoing clinical oversight to promote safe, quality healthcare services.
• Education, Training & Professional Support
  • Provide education, instruction, and ongoing coaching to direct support professionals and other team members on healthcare procedures, medication administration, infection prevention, emergency response, and other health-related topics.
  • Assess staff competency and reinforce best practices through observation, mentorship, and continuing education.
  • Support the development and delivery of organizational healthcare training programs and educational initiatives.
  • Participate in orientation and onboarding activities for new employees as assigned.
• Advocacy & Interdisciplinary Collaboration
  • Advocate for the health, safety, rights, and well-being of individuals served.
  • Participate as an active member of interdisciplinary teams to promote person-centered care and positive health outcomes.
  • Collaborate with internal departments and external healthcare partners to ensure coordinated, high-quality services.
  • Assist with quality improvement initiatives, audits, investigations, and other departmental projects as assigned.
• On-Call & Clinical Support
  • Participate in the nursing on-call rotation, including evenings, weekends, and holidays, as scheduled.
  • Provide clinical guidance and support during health-related concerns and emergencies.
  • Respond appropriately to urgent healthcare situations and assist with follow-up as needed.

Requirements

• Registered Nurse (RN) license required; Bachelor of Science in Nursing (BSN) preferred.
• Minimum of 2 years of nursing experience, preferably in developmental disabilities or community health.
• CPR and First Aid certification required.
• Valid Maryland driver’s license with no more than three points and no alcohol/drug-related citations.
• Must be at least 18 years of age with a nurturing and caring demeanor.
• Bello Machre Orientation (provided upon hire).

Skills

• Job-Specific Knowledge & Abilities
  • Strong systems networking skills; experience with servers, firewalls, IT security, managed services, MS Exchange, and Office 365 is a plus.
  • Familiarity with Keldair ATS, SAGE HRMS, SAGE Payroll, and iCare Manager (iCM) systems.
  • Detail-oriented with strong project management skills and ability to build and maintain business partnerships.
• General Competencies
  • Demonstrates a strong understanding of job responsibilities and completes assignments in a timely manner.
  • Skilled at planning, organizing, and prioritizing workload.
  • Strong judgment, reasoning, and problem-solving skills; resolves conflicts independently and effectively.
  • Positive attitude and ability to work cooperatively as part of a team.
  • Takes initiative and addresses concerns constructively with supervisors.
  • Reliable attendance and punctuality; communicates absences in advance.
  • Excellent verbal and written communication skills; adapts communication style to meet needs.
  • Meets deadlines and responds to communications (phone, email) in a timely manner.

Work Environment

• Safe, friendly, and supportive work environment aligned with Bello Machre’s mission to enrich lives through loving care and opportunity.
• Duties may be performed in homes, offices, or community settings.
• Potential exposure to blood and bodily fluids; universal precautions and safety guidelines must be followed.
• Hepatitis B vaccination offered at no cost to employees.

Physical Demands

• Regularly required to talk, hear, stand, walk, sit, bend, lift, and reach with hands and arms.

Benefits

• Meaningful and purpose-driven work at one of Baltimore's 2025 Top Workplaces.
• Supportive company culture.
• 100% paid health insurance.
• 403B Retirement Plan with company match.
• Paid Time Off (PTO).
• Company vehicle for work-related travel (eliminates personal car wear and mileage tracking).
• Company phone or cell phone stipend.
• Flexible Spending Accounts for health and childcare.
• Tuition reimbursement.
• Paid training.
• Long-term and short-term disability insurance.
• $250 wellness reimbursement.