NURSE Assistant Clinic Director (RN) at Functional Health Clinic (Full Time)

About the Role

We are hiring a Registered Nurse to be an Assistant Clinic Director (RN) to support the management and daily operations of our Functional Health clinic while delivering exceptional intravenous vitamin infusion services and an outstanding client experience. We are full functional health, not a drip bar.

What You'll Do

• Administer IV therapies, including starting IVs and monitoring treatments

• Ensure clinic compliance and client safety, comfort, and overall well-being throughout services

• Document (chart) client interactions, treatments, and responses accurately

• Provide education to clients regarding therapies, memberships, and wellness services

• Deliver a high-touch client experience that promotes loyalty and long-term relationships

• Address client concerns and service recovery opportunities promptly and professionally

• Conduct follow-up calls and outreach to clients to ensure satisfaction and encourage continued engagement

• Support membership enrollment, renewals, and retention initiatives

• Implement a "whole body approach" to wellness to optimize long-term health

• Lead by example in promoting clinic services, memberships, and wellness programs

• Drive clinic sales performance through relationship-based selling and client education

• Monitor client retention metrics and identify opportunities to improve client engagement

• Coach team members on effective sales conversations and client relationship building

• Support achievement of clinic revenue goals through exceptional client experiences and consistent follow-up

• Partner with the Clinic Director to implement local marketing, referral, and retention strategies

• Act as a backup point of contact for the Clinic Director

• Ensure compliance with clinical standards, policies, and regulations

• Complete required training related to nutrition infusion therapies

• Support daily clinic operations and workflow efficiency

• Maintain clinic performance metrics and assist with action plans for improvement

• Aid in inventory management, scheduling, and operational execution

• Assist in hiring, onboarding, and developing staff

• Train and educate team members on procedures, sales techniques, and client care standards

• Lead, motivate, and influence staff to meet performance goals

• Foster a positive, high-performance team culture

• Support ongoing staff development through coaching and accountability

• Monitor and document staff performance in partnership with HR

• Support coaching, goal setting, and career development

• Identify high-performing employees for growth opportunities

• Assist in conflict resolution and team management

• Help ensure team members consistently meet client service, sales, and operational expectations

• Maintain a culture of trust, respect, and professionalism

• Lead by example with strong ethical and professional standards

• Promote positivity, resilience, and accountability within the team

• Champion a client-first culture focused on service excellence, retention, and results

Qualifications

• Active California RN License required

• Current BLS (Basic Life Support) certification required

• ACLS (Advanced Cardiac Life Support) certification preferred

• Minimum 1 year of vascular access or infusion experience

• Minimum 1 year of leadership or management experience

• Previous sales, membership, retail healthcare, hospitality, or client retention experience preferred

• Microsoft Office

• Electronic Medical Records (EMR) systems

• Anatomy, medical terminology, and clinical practices

• Basic understanding of sales metrics, client retention strategies, and performance reporting

Skills & Attributes

• Strong attention to detail

• Excellent written and verbal communication

• High level of customer service and client care

• Proven ability to build client relationships and drive retention

• Leadership and team development skills

• Sales coaching and performance management abilities

• Ability to multi-task and prioritize effectively

• Strong problem-solving and decision-making ability

• Time management and organizational skills

• Self-motivated and able to work independently

• Adaptability, resilience, and professionalism

Working Conditions

• 8–10-hour shifts, Monday through Friday

• 1–2 Saturdays and Sundays per month required (based on staffing)

• Clinic environment with climate control and adequate lighting