Now Hiring: Entry Level Shelter Positions in Manhattan (overnight)

About the role

At BRC, every shift matters. As a Community Technician, you’re a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds
• Engage residents using trauma-informed and de-escalation techniques
• Respond to conflicts, safety concerns, and crises professionally
• Screens residents and visitors while maintaining dignity and security
• Provide emergency support (First Aid/CPR, Narcan – training provided)
• Complete documentation (logbooks, incident reports, progress notes)
• Aid in fire safety procedures, inspections, and compliance
• Assist with meals, escorts, inventory, and facility upkeep

Qualifications

• High School diploma or GED required
• Strong communication skills and basic computer proficiency
• Ability to remain calm under pressure and maintain professional boundaries
• Willingness to obtain required certifications
• Preferred: Security Guard license, Food Handler Certificate, or similar certifications
• Bilingual candidates encouraged to apply

Benefits

• Health and dental insurance starting Day One
• 3+ weeks vacation, 12 holidays, plus sick and personal time
• 403(b) retirement plan with employer match
• Tuition assistance and paid training opportunities
• Flexible Spending Accounts (healthcare, transit, childcare)

Pay

Starting pay details not specified.

Schedule

Morning, evening, and overnight shifts available. Mandatory overtime required.