NOW HIRING: Apartment Maintenance Training Specialists

About the Role

Monarch Investment and Management Group (MIMG) is seeking a team of hands-on Maintenance Training Specialists to travel nationwide, training and mentoring maintenance technicians in our multifamily communities. As a top 50 multifamily owner in the country, we own and self-manage over 80,000 apartment homes across 26 states. This role is perfect for those who love to teach, mentor, and share their expertise in make-readies, HVAC, plumbing, and appliance repair.

Responsibilities

• Travel to Monarch communities nationwide (up to 75%) to train and support maintenance technicians during their first 90 days and beyond.
• Deliver hands-on training in make-readies, appliance repair, plumbing, drywall/paint, HVAC, pool operations, and basic electrical.
• Coach new hires through onboarding and ensure they are prepared to succeed.
• Teach shop organization, tool control, curb appeal standards, and preventative maintenance best practices.
• Assist with work orders, unit turns, and special projects as needed.
• Train teams on emergency maintenance, snow removal, and resident lockout procedures.
• Assess training effectiveness, report on progress, and identify areas for improvement.
• Stay updated on industry trends and certifications by attending Gracehill courses, bootcamps, and training programs.

Requirements

• 4+ years of hands-on multifamily maintenance experience.
• CPO certification and EPA 608 certification with 2+ years of hands-on experience.
• Proficiency in drywall/painting, plumbing (including brazing and soldering copper), electrical, appliance repair, water heaters, and HVAC/boiler systems.
• Strong communication skills, with the ability to explain complex repairs to both new and experienced technicians.
• Basic computer skills (Microsoft Office, browsers, online ordering) and familiarity with virtual training tools like Microsoft Teams.
• Valid driver’s license and reliable transportation for frequent travel.
• Passion for mentoring and patience in helping others learn.

Qualifications

• CPO and EPA 608 certifications.
• 4+ years of multifamily maintenance experience.
• Proficiency in various maintenance skills, including HVAC, plumbing, electrical, and appliance repair.

Benefits

• 401(k) planning with up to a $4,000 annual match.
• Paid training programs, including opportunities to design and deliver training.
• Tuition reimbursement program.
• Paid Time Off: 80 hours in the 1st year, 120 hours in years 2–4, and 160 hours after 5+ years.
• 8 Paid Holidays, 2 Paid ½-day Holidays, plus your Birthday or Work Anniversary off.
• 3-week paid sabbatical every 5 years or a 2-week pay bonus instead.
• Medical insurance through Blue Cross for under $50/month.
• FREE basic dental and FREE basic life insurance, with buy-up options.
• Vision and additional benefit plans available for you and your family.
• Tool reimbursement program, up to $500 annually.
• Annual boot reimbursement program, up to $100.
• 20% off rent at any Monarch community (terms and conditions apply).
• $500–$1,000 Employee Referral Bonus Program (terms and conditions apply).

Pay

$70,000 to $80,000 per year.

Schedule

Full-time, with up to 75% travel to nationwide sites via car, shuttle, train, or plane.