Training Specialist-Maintenance

Hampton Roads Transit is looking for dynamic, customer service-oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Responsibilities

• Create instructional materials, lesson plans, presentations, practical exercises, assessments, job aids, and qualification standards.
• Conduct classroom, laboratory, simulator, field, and on-the-job training covering both technical and non-technical maintenance programs.
• Train employees on preventive maintenance, troubleshooting, repair, overhaul, and safe work practices.
• Administer written, practical, and performance-based evaluations to verify competency. Support employee qualification, certification, and recertification processes.
• Evaluate training effectiveness and continuously improve course content, delivery methods, and instructional manuals.
• Promote compliance with agency safety policies, OSHA, DOT, and regulatory requirements. Participate in safety meetings, inspections, drills, and incident investigations.
• Maintain training databases, attendance records, qualification histories, and Learning Management Systems (LMS). Prepare reports and metrics on program effectiveness.
• Align training activities with internal departments (Maintenance, Operations, Safety, HR) and external vendors.
• Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies.
• Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager, and/or the Safety Department.

Requirements

• Advanced knowledge of adult learning principles, instructional methodologies, and curriculum development/evaluation techniques.
• Strong presentation, facilitation, and coaching skills, with the ability to explain complex technical data to employees of varying experience levels.
• Ability to read and interpret technical manuals, engineering drawings, schematics, and maintenance documentation.
• Understanding of the operation, diagnosis, maintenance, and repair of:
  • Heavy-duty diesel engines
  • Electrical diagnostics and testing procedures
  • Steering geometry, alignment principles, suspension, and ride control
  • Air brake systems, ABS, and traction control
  • Transit bus HVAC systems
• Familiarity with OSHA, DOT, and transit agency safety regulations.
• Proven ability to collaborate effectively with technicians, supervisors, vendors, and regulatory personnel.
• Proficiency in using computer systems and software applications including:
  • MS Windows, MS Edge, MS Office (Word, Excel, Access, PowerPoint, and Outlook)
  • SPEAR, Trapeze EAM, PeopleSoft, Luminator, Twin Vision
  • Adobe Reader, WinZip, Symantec, Cummins Insite, and Allison DOC
• Minimum of five (5) years of experience in teaching the diagnosis, maintenance, and/or repair of transit vehicles (Bus/LRV), diesel engines, electrical propulsion motors, and related equipment.
• Professional experience in transit vehicle maintenance, technical instruction, workforce development, or a related field.
• Demonstrated hands-on expertise in diesel engines, electrical systems, steering/suspension, brakes, HVAC, and vehicle diagnostics.
• Prior experience developing and delivering formal technical training programs.
• Must have CDL Class B license and/or CDL permit and the ability to acquire within sixty (60) days of employment a valid Virginia CDL Class B license with air brake and passenger endorsements.
• Forklift, Air Conditioning 609 or Universal, and other training certificates as required.
• Ability to pass DOT physical examination.

Qualifications

• Knowledge of a specific vocational, administrative, or technical nature, which may be obtained with a two (2) year Associate degree, diploma, or equivalent from an accredited college, technical business, vocational, or correspondence school in Automotive or Electric vehicle maintenance field.
• Additional directly related experience beyond the minimum requirement may substitute for the required education based on the ratio of one and a half (1.5) years of experience for each (1) year of education.
• First Aid/CPR certification preferred.

Benefits

We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Job may require lifting boxes up to 40 lbs., bending, stooping, standing, and walking.
• Work requires high-speed operation of keyboard device.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work involves meeting multiple demands on a timely basis.
• Duties may require some seasonal overtime.
• This position is classified as essential personnel.